AC Hotel Des Moines East Village

I always love my stays at the AC Hotel Des Moines. The staff are always friendly. I got to meet the new front desk host Heather, who was great. Tim, the shuttle driver, is always so good and so accommodating, and always asks how my mom is doing. And it was good to see Quincy again, also on shuttle duty, and Sheila at the front desk. I didn’t get a chance to see Nicholas and Peyton this trip, which is a shame b/c they always make me feel welcome and I’ve known Nicholas for probably six years. But best of all is the bar genius Trent, up at the Republic Bar on the 6th floor. I walk in after a two-month absence, and Trent smiles and says “Welcome back, an Albariño for you?” This guy knows where I live, why I’m in Des Moines, what I like to do on vacation. He knows the things we have in common and tells me stories he knows I’ll find interesting. He’s a wizard and (other than visiting Mom) the best reason to come to Des Moines. Can you tell the AC Hotel staff feel like family?

The shower had horrible water pressure with an awful whining sound. The toilet was leaking out the bottom meaning actual waste water was leaking in the bathroom. The TV wouldn’t receive any kid of signal. The lighting quality was god awful for doing make up. When I brought this information to the front desk. The gal working didn’t really care, didn’t offer to pay for the parking or anything. Do NOT stay here!!