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JW Marriott Indianapolis

4 star hotel
Connecting rooms
9.2/10 Wonderful
(1217 verified Hotels.com guest reviews)
See verified family reviews (11)

generated by AI based on family reviews

Overview

The JW Marriott Indianapolis is a popular choice for families visiting Indianapolis, offering a convenient location close to many attractions. Families appreciate the comfortable rooms, which are well-equipped and modern, and the friendly and helpful staff. While some guests have noted noise from traffic, many find the hotel quiet and relaxing. The hotel also offers easy access to nearby restaurants and family-friendly options.

Guest highlights

The friendly and helpful staff
Comfortable and modern rooms
Convenient location near attractions and restaurants

About the hotel

This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking.

Nearby attractions

Located on the riverwalk, JW Marriott Indianapolis is in Downtown Indianapolis neighborhood and is connected to a shopping center. Hilbert Circle Theatre and Lockerbie Square Historic District are local landmarks, and travelers looking to shop may want to visit Circle Center Mall and Glendale Town Center. Looking to enjoy an event or a game? See what's going on at Lucas Oil Stadium or Indianapolis Motor Speedway. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Refrigerator (on request)
Soundproofed rooms

Wifi

Available in all rooms: wifi (usd 14.95 per day), wired internet (surcharge)
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Cooked-to-order breakfast available for a fee daily 7:00 am–11 am: usd 8-23 per person

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Turndown service

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Bathroom emergency pull cord
Braille signage
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height counter and sink
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Raised toilet seat
Roll-in shower (select rooms)
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

Things to do

24-hour fitness center

Outdoor

Outdoor entertainment area

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Reception hall

More

Couples dining
Romance packages available
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Indianapolis International Airport
12 km from this hotel
map

Reviews that mention...

Family Reviews

for JW Marriott Indianapolis
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

11 reviews

Review data

5 star reviews

64%

4 star reviews

27%

3 star reviews

0%

2 star reviews

0%

1 star reviews

9%

We have selected a sample of reviews which reflect what families have said about JW Marriott Indianapolis

Showing 1 - 10 of 11 reviews

Latest reviews (11)

m

mark

9 May 2024 - 12 May 2024
reviewed on hcom

5 out of 5 stars

always try to stay here when visiting the grandchildren like the gym and starbucks
J

John

6 May 2024 - 7 May 2024
reviewed on orbitz

4 out of 5 stars

You have got to be kidding me a 33 story hotel and they have ice on one floor, the second. I’ve seen hotels do every other floor, but one floor that is a joke.
D

Dustin

8 Mar 2024 - 9 Mar 2024
reviewed on expedia

4 out of 5 stars

I stayed on the 27th floor in a king sized bed with my wife for a night to get away without kids. We were on the side with a view of the city. I live 20 mins south of Indianapolis, so quite familiar with the city. You can walk via the sky walks to the convention center and mall if it’s cold or rainy. The room was updated and modern. Good size and comfortable. I was also a big fan of the gym. The only down side was if you have trouble sleeping, it was noisy at times from sirens and/or traffic. It did not affect my sleep. Overall 9.5/10
J

Jonathan

24 Feb 2024 - 25 Feb 2024
reviewed on expedia

5 out of 5 stars

This was a fantastic property - the room (bedding, appliances, bathroom) was all top notch. The in-house bar and restaurant were good (and not unreasonably priced) and it was walking distance from a lot of great attractions. I was there the weekend of a very large sports convention for children and given the circumstances it was amazingly quiet in the room.
C

Carol

11 Jan 2024 - 15 Jan 2024
reviewed on expedia

5 out of 5 stars

The staff was amazing! Everyone we interacted with was extremely pleasant and helpful. We had access to the executive lounge. The food offerings were varied and there was something for everyone in my family. We would definitely stay here again.
A

Angela

20 Jan 2024 - 21 Jan 2024
reviewed on hcom

5 out of 5 stars

Whenever we get away to Indianapolis, we stay at the JW Marriott. Because of the friendly staff, the comfort of the beds and the location is close to the venues we attend. I recommend family and friends to stay at the JW every time!
C

Carol

31 Dec 2023 - 1 Jan 2024
reviewed on hcom

5 out of 5 stars

Stayed overnight for New Year’s Eve and my birthday. Had a wonderful time with my family and love the hotel and service again was excellent!!!
M

Merna

27 Oct 2023 - 28 Oct 2023
reviewed on travelocity

4 out of 5 stars

We came for the Monumental Marathon and loved the convenient location of the hotel. We were disappointed that a late check out was not available to us. We had family who were able to secure a 2:00 p.m. check out so we moved our luggage to their room so all worked out OK. It was also disappointing that valet parking was not available on the Saturday of our late check out stay, but we were not told until we had left the hotel and tried to valet back in.
S

Sarah

21 Oct 2023 - 22 Oct 2023
reviewed on hcom

5 out of 5 stars

The hotel was nice and staff were friendly and helpful. It was within walking distance to the canal, restaurants (nice and family friendly), and the stadium. I’d stay again!
B

Belinda

18 Aug 2023 - 20 Aug 2023
reviewed on travelocity

1 out of 5 stars

I booked my stay on Expedia. There was no pool as advertised and instead of compensation I was charged more money for a high rise room. On top of that I went out to explore with my family to return to no parking in the garage. I then had to park across the street. Big inconvenience as I had my children with me. The room was basic. I basically paid for the view. There was no microwave as well. From check in to check out my family and I did not get to relax as I thought so. I don’t think it’s fair for someone to book a room with this hotel and then also have to pay to self park. The manager was polite and pleasant and I was refunded for the parking but I’m not pleased with my overall experience.
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