Hampton Inn & Suites Greensburg

Website description of room said sleeper sofa but no rooms had that. Property did have a rollaway so that was fine. Family two doors down allowed kids to run the hallways and continued to yell at them while we tried to sleep but when I finally opened the door and asked them to settle down the tweens we respectful. Breakfast selection was good, but eggs were really bland and coffee was weak.

The check-in staff was professional. The room was disappointing for several reasons. There was a very bad odor in the room. The cover to the air unit was not on, it was on the floor. The coffee maker did not have the filter attachment so no coffee could be made in the room. Glad there was coffee in the lobby. And, the shower head was not properly attached so a shower could not be taken without a lot of inconvenience and water everywhere. When I checked out, I brought all of these things to the attention of the front desk staff, and including the fact that I was given a handicap room, which I’m still not clear why that happened. The person at the front desk check-out did not seem to care that these issues happened. I was in town for a family funeral. I just needed a restful place to stay. I understand that the property will be undergoing a renovation. It is much needed. Hopefully this will improve the quality of the property.

Everyone was very friendly and helpful that we dealt with. The property was very well kept, breakfast was good each morning and the pool was a great spot for the kiddos.

This is the second time I've stayed here. It's clean, quiet, and in a great location for family visits. I definitely plan on staying here again and highly recommend.

Close to where visiting family for Christmas gathering.

The towels were stained with makeup. They didn’t clean our room. The pool heater was broken so my kids couldn’t swim. The pool was one of the reasons we chose this over holiday INN, so this was very disappointing. Breakfast had tons of options, pretty good. Staff was very friendly. Typical 3 star place, not nasty at all, just okay.

We’ve stayed at Hampton Inns before but this particular one wasn’t our best stay. I must first say that the front desk ladies were very nice and the pool was very spacious which our kiddos enjoyed thoroughly. The pool area could use a good cleaning though because there were a handful of dead flies and bugs in and out of the pool. My daughter commented on a large hair cluster in the pool when the flap door along the pool wall would open. Our room was fine all except the shower (Room 215) could use a new caulk job. Water was dripping through the cracks where mold might want to grow. We’ll continue to go to Hampton Inns when available but I would choose a different hotel if we were in the vicinity again, sorry.