Hampton Inn Chicago / Tinley Park

I prepaid for two Rooms and called ahead requesting joining rooms for my children and myself but upon arrival did not receive the joint rooms I requested and called and tried to confirm like the ad said to do in fact the desk person told me they had it set up but gave it away. I was very upset about that she was about to give myself and children rooms on different floors until I said that was unacceptable. I’m very surprised that they did that when Hilton has a commercial advertising joining rooms and didn’t understand why the clerk thought it was ok to separate myself from my YOUNG CHILDREN. At the end we were next to each other but NOT together as a family I was very disappointed other than that the stay was fine

When checking in they tried charging another $500 for the stay. Unsure where the miscommunication was but we had already paid for it on Expedia. When getting up to the room we noticed there was about 1.5 inch gap at the bottom of the door into the hallway, the toilet would clog multiple times, the children across the hall were very loud and running up and down the hallway, the bed was very very squeaky, the walls had obvious stains and dust gathered up on it as well as stains in the carpet.

Not A bad hotel but if you have kids I would make sure thay stay in bed and not talk or the other guests will make your stay a bad one!