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TownePlace Suites Chicago Naperville

2 1/2 star hotel
9/10 Excellent
(316 verified Hotels.com guest reviews)
See verified family reviews (6)

generated by AI based on family reviews

Overview

TownePlace Suites Chicago Naperville offers spacious rooms, perfect for families. Families appreciate the convenience of the hotel's location near major highways and shopping, as well as the relaxing amenities such as a pool and hot tub. While some guests have noted minor maintenance issues, many praise the friendly and helpful staff and the spaciousness of the rooms.

Guest highlights

Spacious rooms providing plenty of space for children
Relaxing pool and hot tub
Friendly and helpful staff

About the hotel

Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include an outdoor tennis court, dry cleaning, and laundry facilities. Housekeeping is available once per stay.

Nearby attractions

Located in Naperville, TownePlace Suites Chicago Naperville is near a train station. Naper Settlement Museum and Aurora Regional Fire Museum are cultural highlights, and travelers looking to shop may want to visit Chicago Premium Outlets and Charlestowne Mall. DuPage Children's Museum and Cosley Zoo are also worth visiting. Spend some time exploring the area's activities, including golfing. Guests love the hotel's location for the sightseeing.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Kitchen
Laundry facilities
Microwave
Refrigerator
Separate dining area
Sofa bed

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Free continental breakfast available daily

Guest services

24-hour front desk
Dry cleaning service
Housekeeping (once per stay)
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Braille signage
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Visual alarms in hallways
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

Things to do

Fitness center
Indoor pool
Outdoor tennis court

Outdoor

Bbq grill(s)

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Chicago O'Hare International Airport
32 km from this hotel
Chicago Midway International Airport
38 km from this hotel
map

Reviews that mention...

Family Reviews

for TownePlace Suites Chicago Naperville
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

6 reviews

Review data

5 star reviews

50%

4 star reviews

17%

3 star reviews

33%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about TownePlace Suites Chicago Naperville

Latest reviews (6)

D

Damion

19 Jan 2024 - 25 Jan 2024
reviewed on expedia

3 out of 5 stars

Had a leak so the first floor smelled like mildew for the first few days. Stayed 6 nights and the room cleaning team didn’t come once. Had to ask front desk for more toilet paper and a young kid wasn’t very friendly about it.
K

Keisha

14 Aug 2023 - 19 Aug 2023
reviewed on orbitz

5 out of 5 stars

The hotel was convenient to major highways and shopping. I like the spaciousness of the room,my kids had plenty of space. It was nice to have a pool and hot tub to wind down in the evenings.
p

partha

2 Aug 2023 - 5 Aug 2023
reviewed on hcom

4 out of 5 stars

Location good, older building. Breakfast barely anything. See a wifi charge even $4.95x4 for 3 nights stay, called the hotel and hoping they'll take it off. Room/suite size was OK, kitchen good, bathroom small - shows repair patches, beds just OK. Met our requirements for having a kitchen in the suite during our trip - due to diet requirements, we balanced eating outside vs. home food for kids.
N

Nicole

26 May 2023 - 28 May 2023
reviewed on hcom

3 out of 5 stars

Hotel room was not clean toys from previous children left in room and hair in the beds. Called front desk they told us we could change our own sheets. Ridiculous for a $200 a night hotel stay. Would not recommend to anyone.
F

Florie

28 Jan 2023 - 29 Jan 2023
reviewed on hcom

5 out of 5 stars

We had a really great time with family and friends! We did see a couple of worms by the pool, so that should be addressed. But otherwise, the hotel was clean, the room was spacious, and we would stay again!
R

Robert

Invalid Date - 19 Dec 2022
reviewed on orbitz

5 out of 5 stars

The staff was very friendly, polite and helpful. I witnessed staff provide food to a family that arrived late for breakfast. Clearly the staff cares. Housekeeping was friendly and provided great service when requested. Everything met or exceeded expectations from the breakfast to the indoor pool and hot tub to ample parking to the size of the rooms. There is a Cracker Barrel within walking distance.
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