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Holiday Inn Express & Suites Mattoon, an IHG Hotel

2 1/2 star hotel
8.4/10 Very Good
(677 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

Holiday Inn Express & Suites Mattoon offers comfortable and adequate accommodation for families. The hotel provides connecting rooms and a complimentary hot breakfast, which guests consistently praise. While some reviews mention maintenance issues, many families have had positive experiences, highlighting the helpful and accommodating staff.

Guest highlights

Connecting rooms available for families
Hot and delicious complimentary breakfast with a good variety of options

About the hotel

This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, a business center, and conference space.

Nearby attractions

Holiday Inn Express & Suites Mattoon, an IHG Hotel is located in Mattoon. Mattoon Peterson Park and Kinzel Field are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Fox Ridge State Park and Kelly Moore Memorial Park.

Popular amenities

Family friendly

Cribs/infant beds (surcharge)
Indoor pool
Laundry facilities
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Free buffet breakfast available 6:30 am–9:30 am on weekdays and 6:30 am–10:00 am on weekends

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)

Things to do

24-hour fitness center
Indoor pool
Spa tub

Conveniences

Atm/banking services
Elevator
Front-desk safe

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Holiday Inn Express & Suites Mattoon, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

5 reviews

Review data

5 star reviews

60%

4 star reviews

0%

3 star reviews

20%

2 star reviews

0%

1 star reviews

20%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express & Suites Mattoon, an IHG Hotel

Latest reviews (5)

B

Bonnie

7 Apr 2024 - 9 Apr 2024
reviewed on expedia

3 out of 5 stars

Staff were courteous and helpful. Rooms were clean. Breakfast fine with hot foods available. Upholstery in room was worn and frayed, TV did not work properly and pool/hot tub were down for maintenance for the last month (ok for us, but there were some pretty disappointed parents with children).
L

Liang

7 Mar 2023 - 8 Mar 2023
reviewed on orbitz

1 out of 5 stars

We booked a king suites room a week before arrival. But when we check in they don’t have what we booked. The staff told me they are fully booked because we booked with Expedia and that’s what they have for us. Very disappointed, room is out dated and not clean. Especially the bathroom, floor tiles are broken, dangerous for kids to stay in.
B

Brian

23 Nov 2022 - 25 Nov 2022
reviewed on hcom

5 out of 5 stars

We came to Mattoon to celebrate Thanksmas with my wife's side of the family. We stayed 2 nights in the Holiday Inn Express & Suites. Our room was clean and looked fine. They served a free hot breakfast which was good. Everything went well.
D

Denise

21 Jul 2022 - 24 Jul 2022
reviewed on hcom

5 out of 5 stars

This is a great family friendly hotel. We found the accomodations to be quite adequate and comfortable. We would definitely stay here again. The included breakfast was hot and delicious. If you didn't get enough to eat it was your own fault. Everything was kept stocked.
A

31 Dec 2023 - 1 Jan 2024
reviewed on hcom

5 out of 5 stars

Staff very accommodating! Got our family adjoining rooms (with me a nice handicap accessible one!). Was very pleased with breakfast ( I’m big fan of sausage gravy and biscuits, and you had it, wonderful!). Kitchen lady so nice, too. Great stay- thanks so much.
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