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Holiday Inn Express & Suites Salem, an IHG Hotel

2 1/2 star hotel
9.4/10 Exceptional
(661 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

Holiday Inn Express & Suites Salem is a family-friendly hotel that offers clean and spacious rooms with comfortable beds. Guests appreciate the friendly and accommodating staff, who are quick to resolve any issues. The hotel also features a small pool, which is popular with children, and a designated area for dogs. While some guests have noted noise issues due to the hotel's proximity to a highway, many families have had positive experiences and would recommend the hotel.

Guest highlights

The friendly and accommodating staff who are always willing to help.
The spacious and clean rooms with comfortable beds.
The small pool, which provides entertainment for children.
The designated area for dogs.

About the hotel

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.

Nearby attractions

Located in Salem, Holiday Inn Express & Suites Salem, an IHG Hotel is in the business district. William Jennings Bryan Boyhood Home and Museum and One Room School House Memorial are local landmarks, and the area's natural beauty can be seen at Stephen A Forbes State Park and South Shore State Park.

Popular amenities

Family friendly

Free cribs/infant beds
Free rollaway/extra beds
Indoor pool
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available 6 am–9:30 am on weekdays and 7 am–10 am on weekends

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

Things to do

24-hour fitness center
Golfing
Indoor pool

Outdoor

Bbq grill(s)
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Vending machine

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Holiday Inn Express & Suites Salem, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

7 reviews

Review data

5 star reviews

71%

4 star reviews

14%

3 star reviews

14%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express & Suites Salem, an IHG Hotel

Latest reviews (7)

S

Sarah

7 Apr 2024 - 9 Apr 2024
reviewed on hcom

3 out of 5 stars

Clean, hotel but RIGHT next to the highway, and we faced away from it and it was still noisy. Wouldn’t have wanted an even number room. Came for the solar eclipse weekend and the pool was out the whole weekend which was a bummer for us with kids. Room was clean, good storage. Nice to have a microwave and fridge. Staff were very nice but seemed overwhelmed with visitors for this busy weekend
N

Ngoc

23 Mar 2024 - 27 Mar 2024
reviewed on expedia

5 out of 5 stars

This Holiday Inn is in Salem, a small city in southern Illinois. It is clean - the hotel, rooms, and bathroom. The bed was comfortable and double queen rooms were spacious. The gym was nice and any issues I had were resolved immediately. Everyone was nice and accommodating. I always enjoy my stay here when I come to visit family.
A

AMANDA

29 Mar 2024 - 30 Mar 2024
reviewed on travelocity

5 out of 5 stars

Very family friendly
R

Rachel

15 Sept 2023 - 16 Sept 2023
reviewed on hcom

5 out of 5 stars

My family stayed over this past qeekend and the hospitality was fantastic. My 3 year old daughter was sick most of our stay which resulted in her throwing up during breakfast in the lobby. The absolutely sweet woman that was working the morning shift was so endearing and understanding and help me clean up and sanitize the mess and was nothing but kind to my daughter. 5 stars! Coming back to stay next year!!
S

Shawn

26 Oct 2022 - 27 Oct 2022
reviewed on travelocity

5 out of 5 stars

Hotel was nice, clean, staff was great and friendly. Parking was adequate and well lit. Overall, we enjoyed the stay and would recommend for families.
R

Randy

28 May 2022 - 29 May 2022
reviewed on hcom

4 out of 5 stars

Would have been better if there weren’t kids running up and down the hall half the night. Very nice and clean though. Comfortable beds.
S

Sohil

15 Apr 2022 - 16 Apr 2022
reviewed on travelocity

5 out of 5 stars

The staff was very friendly. We had our dog with us, so the small area for the dog run was a nice added feature. The pool area is quite small with only a few chairs, but the kids enjoyed it. We would definitely stay again if we were in town.
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