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Comfort Suites Mount Vernon

2 1/2 star hotel
Kids stay free
Connecting rooms
8.8/10 Excellent
(1007 verified Hotels.com guest reviews)
See verified family reviews (21)

generated by AI based on family reviews

Overview

Comfort Suites Mount Vernon receives consistently positive feedback from families. Guests frequently praise the cleanliness of the rooms and bathrooms, highlighting the comfortable beds and excellent showers. The breakfast buffet is also a major plus, offering a wide variety of healthy options. While some guests noted issues with certain aspects of their stay, the overwhelmingly positive comments about the cleanliness, comfortable rooms, and breakfast suggest this is a good option for families.

Guest highlights

The cleanliness of the rooms and bathrooms
The comfortable beds and excellent showers
The wide variety of healthy options at the breakfast buffet

About the hotel

An indoor pool, a fitness center, and a spa tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and a 24-hour front desk are onsite.

Nearby attractions

Located in Mount Vernon, Comfort Suites Mount Vernon is in the city center. Jefferson County Fairgrounds is a local attraction and the area's natural beauty can be seen at Wayne Fitzgerrell State Park and Veterans Memorial Park.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Microwave
Refrigerator
Rollaway/extra beds (surcharge)
Sofa bed

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Free buffet breakfast

Guest services

24-hour front desk
Daily housekeeping

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Bathroom emergency pull cord
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

Things to do

Fitness center
Indoor pool
Spa tub

Outdoor

Bbq grill(s)
Picnic area
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Comfort Suites Mount Vernon
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

21 reviews

Review data

5 star reviews

48%

4 star reviews

24%

3 star reviews

5%

2 star reviews

10%

1 star reviews

14%

We have selected a sample of reviews which reflect what families have said about Comfort Suites Mount Vernon

Showing 1 - 10 of 21 reviews

Latest reviews (21)

D

Donald

29 Jun 2024 - 30 Jun 2024
reviewed on hcom

5 out of 5 stars

Rooms were very clean. up dated bathroom was very nice. also, excellent shower. w Will being staying again when we visit family! also, great breakfast. clean and well stocked.
M

Matthew

13 Jun 2024 - 14 Jun 2024
reviewed on hcom

5 out of 5 stars

During a 15-hour road trip, we stayed for 1 night to split the trip into 2. We found our room to be clean, the beds comfortable, the bathroom/shower very clean and relaxing with good water temperature and pressure. The breakfast buffet was great, with a wide variety of health balanced options for our whole family of 6.
T

Tracie

25 May 2024 - 26 May 2024
reviewed on hcom

4 out of 5 stars

The lady who checked us in was so sweet but the lady when we checked out had an attitude like she didn’t like being there. We didn’t eat breakfast but it looked like a nice spread. We chose this hotel for the 24 hr pool and hot tub but never got to use either. There were A LOT of unattended children in the hot tub until at least 11pm when we finally gave up and went to bed. Children should not be in the hot tub and definitely not unattached. The bed was comfortable and the shower was great.
S

Sheryle

16 Apr 2024 - 17 Apr 2024
reviewed on hcom

5 out of 5 stars

I showed up with an infant intro and the hotel staff was both amazing and helpful
T

Taylor

6 Jan 2024 - 7 Jan 2024
reviewed on hcom

2 out of 5 stars

We drove 6 hours and got to the hotel arpund 10pm. We checked in no problem. Got in pajammas and all comfy for a family of 6. The smoke alarm started chiming (needed new battery). Not wanting to up and move I called the front desk. They came right down with a battery, however they couldn't reach the alarm near the ceiling. My husband then scaled the couch to get it down. The front desk swapped the battery then had my husband press the button to "reset it" and scale the couch again. Not long after lying back down it chimed again (battery). Then we never heard it again. The place was clean and breakfast was good outside of hard biscuits.
E

Eric

29 Oct 2023 - 30 Oct 2023
reviewed on orbitz

2 out of 5 stars

We booked last minute and arrived around 10pm after a road trip with my family of 6. The check-in was OK, but when we went to our room, it smelled STRONGLY of pot. Our kids even commented on how bad it stunk. I went to the desk to ask for a new room. The woman at the counter offered to spray air freshener, but I asked for a new room instead. That room was adjacent to the previous one. It had a funky smell as well, but not as bad as the previous room. The comforter and pillows were decent but the bed wasn't as comfy. In the bathroom, the frame around the mirror was peeling as was part of the wall by the shower. The closet door was held shut with duct tape. The tub faucet leaked the whole time we were there. The breakfast was adequate, but minimal and cheap. The morning desk attendant was friendly and attentive. Overall, we were thankful that we were only sleeping and then leaving. We did not check out the pool area or even turned on the TV. This Comfort Suites was not worth the price we paid and did not live up to our expectations of this brand.
D

Danielle

16 Sept 2023 - 18 Sept 2023
reviewed on orbitz

5 out of 5 stars

I can’t say enough about our stay! This is the best hotel we’ve ever stayed at. Everything was fantastic! Even the pool and hot tub were wonderful! My children and I enjoyed our stay and we will be staying here again!
N

Nate

24 Aug 2023 - 25 Aug 2023
reviewed on hcom

4 out of 5 stars

This was our second stay at this hotel. It’s in the perfect spot with plenty of eating options nearby and most importantly it is very pet friendly for our fur baby.
S

Samuel

7 Aug 2023 - 8 Aug 2023
reviewed on hcom

5 out of 5 stars

This is the best hotel my family ever stayed. It was very clean, the staff were highly professional and courteous, and the breakfast selections were out of this world. My family talks about how great this hotel was on a daily basis.
J

Jessica

6 Aug 2023 - 7 Aug 2023
reviewed on orbitz

5 out of 5 stars

Conveniently located, room suites perfect for a family, clean and updated, plus accommodating to pets.
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