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Country Inn & Suites by Radisson, Elk Grove Village/Itasca

3 star hotel
8.4/10 Very Good
(1008 verified Hotels.com guest reviews)
See verified family reviews (12)

generated by AI based on family reviews

Overview

Country Inn & Suites by Radisson, Elk Grove Village/Itasca offers a comfortable stay for families. While some guests have noted issues with noise and staffing levels, many praise the spacious rooms, comfortable beds, and good breakfast. The indoor pool is a plus for children, although some have found it to be cold. The hotel is conveniently located for those attending events in the area, such as Taste of Chicago.

Guest highlights

The comfortable beds and spacious rooms.
The good breakfast.
The convenient location for events like Taste of Chicago.
The indoor pool (although some found it cold).

About the hotel

An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.

Nearby attractions

Located in Elk Grove Village, Country Inn & Suites by Radisson, Elk Grove Village/Itasca is connected to the convention center. Ned Brown Forest Preserve and Heritage Park reflect the area's natural beauty and area attractions include Pirates Cove Childrens Theme Park and Rainbow Falls Waterpark. LEGOLAND® Discovery Center and Addison Ice Arena are also worth visiting. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Mini-fridge

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)
Free on-the-go breakfast available 6 am–9:30 am on weekdays and 7 am–10:30 am on weekends

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator

Things to do

24-hour fitness center
Indoor pool

Outdoor

Terrace

Conveniences

Elevator
Library
Water dispenser

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Chicago O'Hare International Airport
10 km from this hotel
Chicago Midway International Airport
33 km from this hotel
map

Reviews that mention...

Family Reviews

for Country Inn & Suites by Radisson, Elk Grove Village/Itasca
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

12 reviews

Review data

5 star reviews

42%

4 star reviews

33%

3 star reviews

0%

2 star reviews

8%

1 star reviews

17%

We have selected a sample of reviews which reflect what families have said about Country Inn & Suites by Radisson, Elk Grove Village/Itasca

Showing 1 - 10 of 12 reviews

Latest reviews (12)

K

Krystal

21 Jul 2024 - 23 Jul 2024
reviewed on hcom

1 out of 5 stars

Front desk elder gentleman was rude during check in and kept addressing us as “you people” right in front of the kids and gr kelt repeating himself and putting his glasses down and staring at me before even looking at my reservation. Will never come back here and do not recommend for people of color. The other room was dirty, the bathroom had trash left in it and a dirty sanitary napkin in it, that it made the entire room smell like dead fish.
R

Roberta

9 May 2024 - 12 May 2024
reviewed on expedia

4 out of 5 stars

Our first night was not stellar. It began with a large group of school children checking in around 11 PM and being placed in the rooms around us. During this check-in process a key card for our room was erroneously given to someone in that group and they actually were able to open our room door. The kids were quite loud in the hallway. The next two nights were fine. We did hear the rumble of the music from the facilities around us; however, turning on the air conditioner fan was able to drown out the “thumping”. All in all our stay was fine and I probably would not hesitate to book a hotel room here again.
c

cheryl

2 May 2024 - 6 May 2024
reviewed on expedia

5 out of 5 stars

My body is so particular when it comes to mattresses. Most of the time I wake up all night in pain but the mattresses here are SOOOO comfortable! Slept like a baby. Room was clean and updated. Breakfast was pretty good. Would recommend!
N

Natalie

23 Mar 2024 - 24 Mar 2024
reviewed on hcom

4 out of 5 stars

Its a nice hotel, just needed more pillows, and there was hair in bathtub, yuk. Some candy under heater, ither than that, clean, no mold like alot of places. Didnt get a chance to get in pool or eat there, we ate out at a great diner called teddys diner, i highly recommend, its on road behind thehotel, great food. The one thing i hate is that they dont make hotels with sound barriers. We were in 3rd floor in a premium room costed$200 for 1 night, and i slept 40 min totalbc the people above us were stomping when they walked, it was very loud, they were dragging trash can across bathroom floor also very noisy, and can hear them talking loud as if they were in the room, then heard base music rest of night until 7am, i had 3 hrs to drive home and no sleep, had headache. I was exhausted, and i go to hotels to relax and get peace, ebd up with kids running thru halls, doors banging, people stomping above and dropping stuff. For adults sake, somebody please build sound proof rooms, and make hotels specifically for adults. Its vacay time for most of us, weleave noise to get away from it,not to get worse when we leave. Ifim gonna pay 200 in one night i at least need peace and sleep, and someone stole our do not disturb plaquard while we were gone, shady people. All they had to do was ask for one at desk. Nice hotel, but very noisy, no sound barrier whatsoever.
D

David

Invalid Date - Invalid Date
reviewed on expedia

2 out of 5 stars

I would have given 4 stars if not: 1. Only 1 person on staff during check-in/evening. Waited in 20 min line and learned it was the same for a few hours on Sat. The lady at the desk said it was normal (she was in good spirits and pleasant). 2. Restaurant/sports bar next door has loud outdoor music every night (even though no one is outside) and hotel outside walls are THIN. I called the business both nights and they turned it off, but you would think that the hotel would help find a solution as I learned it is an ongoing problem. 3. Kids are in pool area unsupervised. We were hoping to swim before checkout and found that it was closed for maintenance as someone trashed the pool the night before. Not surprising as the owner/operator does not prioritize having enough staff or a camera that works in the pool area. It was disappointing to tell a toddler that we can’t swim because the hotel does not monitor the pool area (which also never has towels). Be willing to wait for everything, not swim, and have some general frustration at some point during your stay. Upside was - great staff, good breakfast, nice and clean room, and a safe and secure location.
h

heather

8 Sept 2023 - 10 Sept 2023
reviewed on expedia

5 out of 5 stars

Enjoyed my stay here. Clean, quiet, roomy, free parking, good breakfast, my kids enjoyed the indoor pool. We were attending Taste of Chicago so the drive there wasn’t bad.
K

Karen

10 Aug 2023 - 13 Aug 2023
reviewed on expedia

4 out of 5 stars

Carpet needs a serious cleaning and cleaning isnt done till your 3rd day so i had 3 days of towels on the bathroom floor, that I asked if there was somewhere to put them. Other than that the bed was comfortable, nice and quiet, kids enjoyed breakfast
J

Julie

30 Jul 2023 - 2 Aug 2023
reviewed on expedia

5 out of 5 stars

We love this hotel. It has the perfect 2 bedroom suite for our family of 5. We’ve stayed here twice and will continue to stay at this location for our visits to family in the area. Only complaint is that the indoor pool is freezing!
D

Dana

23 Jun 2023 - 24 Jun 2023
reviewed on expedia

5 out of 5 stars

The friendly staff welcomed us from the start. Our room was new and had plenty of space for our family. The breakfast was wonderful as well. All around a great stay.
L

Laura

9 Sept 2022 - 11 Sept 2022
reviewed on orbitz

1 out of 5 stars

I tried to stay at this property with a family of 5 as listed here in Orbitz but upon arrival at 11pm, they said their rooms did not accomodate 5. I spent a very uncomfortable night trying to fit 3 adults and a 14 and 15 year old in 2 queen beds. No rollaway and no other solutions were offered just that "yeah, we know that they say that on the web site but we don't have that" the carpet was filthy and worn and buckled. Couldn't wait to leave and the management would not refund the night that had been prepaid. What a joke! Will never stay at this chain again!
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