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Renaissance Chicago O'Hare Suites Hotel

4 star hotel
Kids stay free
8.4/10 Very Good
(1002 verified Hotels.com guest reviews)
See verified family reviews (5)

About the hotel

Along with 2 restaurants, this smoke-free hotel has an indoor pool and a fitness center. An airport shuttle is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.

Nearby attractions

In the suburbs, Renaissance Chicago O'Hare Suites Hotel is in O'Hare, a neighborhood in Chicago with good airport proximity. The Glen Club and Montrose Harbor are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Chicago Riverwalk and Norridge Park District. Looking to enjoy an event or a game while in town? See what's happening at Wrigley Field or United Center. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Guests appreciate the hotel's convenience to public transportation: Cumberland Station is 10 minutes by foot.

Popular amenities

Family friendly

Free cribs/infant beds
Grocery/convenience store
Indoor pool
Laundry facilities
Refrigerator
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: wifi (usd 12.95 per day), wired internet (surcharge)

Food and drink

1 bar
2 restaurants and 1 coffee shop/cafe
Breakfast available for a fee: usd 20-25 per person
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height electrical outlets in bathroom
Low-height view port in door
Raised toilet seat
Roll-in shower (select rooms)
Transfer shower
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-width doorways

Things to do

Fitness center
Indoor pool
Sauna
Spa tub

Conveniences

Atm/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store

More

Smoke-free property

Nearest Airports

Airplane
Chicago O'Hare International Airport
5 km from this hotel
Chicago Midway International Airport
23 km from this hotel
map

Reviews that mention...

Family Reviews

for Renaissance Chicago O'Hare Suites Hotel
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

5 reviews

Review data

5 star reviews

40%

4 star reviews

0%

3 star reviews

40%

2 star reviews

20%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Renaissance Chicago O'Hare Suites Hotel

Latest reviews (5)

E

Eleanor

23 Mar 2024 - 25 Mar 2024
reviewed on expedia

5 out of 5 stars

Considering we had our flight cancelled at 11pm and got stuck overnight, I was extremely exhausted traveling with my 2 young children I was extremely pleased to have found such a wonderful hotel last minute and with it being cold we did not have the proper attire to be out. It was especially wonderful to have the beautiful heated pool area! Buffet was really good with great service. Love the shuttle service option to the airport and the bed and room were extremely comfortable! Highly recommend!!!
H

Heather

15 Mar 2024 - 16 Mar 2024
reviewed on expedia

3 out of 5 stars

We liked the hotel, however there was a problem with our room and we didn't realize it until it was too late. The pull out bed didn't work. They offered to switch us but we checked in so late and it was super late when we went to bed and was getting up early to leave. The housekeeping staff came to try and they couldn't either. I was a little disappointed as we were planning on using that bed for my child. I asked the hotel to respond and have not heard from them. I also didn't appreciate the additional 45 dollar parking fee. I thought that was a bummer. They didn't need to charge it.
T

Troy

31 Aug 2023 - 2 Sept 2023
reviewed on orbitz

5 out of 5 stars

Property was great for me and my family well be back!
K

Keith

16 Jul 2022 - 20 Jul 2022
reviewed on hcom

3 out of 5 stars

The stay was frustrating to say the least. Everything was ok until we are at dinner Monday night and I got an email thanking me for my stay. Our reservation was clearly for 4 nights and we called the hotel to find out we’d been checked out. In a panic, we rushed back to the hotel IN THE MIDDLE OF DINNER, to luckily straighten things out. Alyssa (not sure how to spell her name) worked things out with us. The next 2 days though we had to get our parking revalidated, which was inconvenient. The last night we were there, our kids were asleep at 9:30pm and the front desk called to inform us the engineer we requested was at our door. We didn’t request and engineer and the kids were awoken. Despite these issues, the hotel is nice and is in a good location. It’s conveniently located next to the Cumberland blue line train station.
A

12 Jul 2019 - 14 Jul 2019
reviewed on travelocity

2 out of 5 stars

Room size was ok. Front lobby is beautiful. Access to blue line is unbeatable. But room amenities were subpar. The pull out sofa mattress was ridiculous. I slept with the kids on the floor coz it was actually more comfortable than the pull out. My husband slept on the “king” bed which is the same size as our queen bed at home. The inroom coffee was dreadful. I expected a lot more from this hotel but they clearly utilize six sigma methodology to cut costs but unfortunately also slash on quality.
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