Embassy Suites - Chicago O'Hare - Rosemont

About the hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, a free airport shuttle, and a free casino shuttle. Other amenities include a bar/lounge, a 24-hour business center, and valet parking.

Nearby attractions

Located in Rosemont, Embassy Suites - Chicago O'Hare - Rosemont is in the suburbs and near the airport. Shoppers can check out Fashion Outlets of Chicago, while everyone can enjoy the natural beauty of Camp Pine Woods and Garfield Park Conservatory. Check out an event or a game at Allstate Arena, and consider making time for LEGOLAND® Discovery Center, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Free cribs/infant beds

Indoor pool

Laundry facilities

Microwave

Refrigerator

Sofa bed

Wifi

Available in all rooms: wifi (usd 10.95 per 24-hour period), wired internet (surcharge)

Available in some public areas: free wifi

In-room wifi has a 3-device limit

Food and drink

1 bar

1 restaurant

Free cooked-to-order breakfast available daily

Free daily reception

Room service available

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Multilingual staff

Porter/bellhop

Wedding services

Accessibility

Accessible bathroom (select rooms)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Phone accessibility kit

Roll-in shower (select rooms)

Stair-free path to entrance

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible concierge desk

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Things to do

24-hour fitness center

Indoor pool

Shopping

Conveniences

Atm/banking services

Ballroom

Banquet hall

Elevator

Free newspapers in lobby

Front-desk safe

Gift shop/newsstand

More

Renovated entire property - april 2016

Smoke-free property

Show less...

Nearest Airports

Chicago O'Hare International Airport

3 km from this hotel

Chicago Midway International Airport

23 km from this hotel

Reviews that mention...

All reviews (29)clean (13)staff (13)pool (7)accesibility (2)parking (1)sleeping arrangements (1)evening entertainment (2)location (3)dining (1)

Family Reviews

for Embassy Suites - Chicago O'Hare - Rosemont

4 out of 5 stars

29 reviews

Review data

5 star reviews

45%

4 star reviews

28%

3 star reviews

7%

2 star reviews

17%

1 star reviews

3%

We have selected a sample of reviews which reflect what families have said about Embassy Suites - Chicago O'Hare - Rosemont

Showing 1 - 10 of 29 reviews

Latest reviews (29)

L

Liza

11 Jul 2024 - 14 Jul 2024

reviewed on hcom

5 out of 5 stars

We came for up for G-fest and needed a room for 5 people and the suite was perfect for us! the room was spacious with two rooms and very clean. The family enjoyed the breakfast and the reception, and the front desk was very helpful with all my questions! Will definitely stay here again!

L

Lakhwant

29 Jun 2024 - 30 Jun 2024

reviewed on expedia

5 out of 5 stars

Excellent very clean and great customer service. Very helpful with big respect. I always stay in embassy suite every single where i go with family.

J

Jason

14 Jun 2024 - 16 Jun 2024

reviewed on expedia

5 out of 5 stars

This is our go-to stay when we go to Chicago. The proximity to the Blue Line and the Embassy amenities make it. The only detractor on this stay was a sales guy who was harassing guests at breakfast both mornings we were there. He was selling a $299 vacation package from Hilton. Thankfully, he never approached my family and me. He seemed to be targeting people he thought would be an easy sell but could not actually afford the vacation “of their dreams. I found this shameful and offensive. Otherwise our stay was great! We will continue to utilize Embassy Suites as our preferred accommodation. Hopefully they will choose another sales tactic in the future.

s

shakirra

24 May 2024 - 27 May 2024

reviewed on expedia

4 out of 5 stars

It was the kids first time in Chicago and they really enjoyed themselves, they loved the daily breakfast. We just had an awesome time here staff was amazing and helped us with all questions.

T

Terra Michelle

24 May 2024 - 27 May 2024

reviewed on orbitz

5 out of 5 stars

We enjoyed our stay- it was the first time visiting here. The staff accommodated all of our requests. Clean, tastefully decorated, not overwhelming. The only thing we didn't care for was the vacations solicitation in the front lobby. We came to relax and visit family, not receive a sales pitch during our stay.

D

Danielle

1 Mar 2024 - 2 Mar 2024

reviewed on hcom

4 out of 5 stars

The kids loved swimming in the pool. However, there weren’t any clean towels available when we swam in the morning. The staff was extremely friendly and accommodating. We were hustling to get to the free evening snacks and were greeted and served before ending time. The kids loved the breakfast in the morning also.

T

Tyechia

25 Dec 2023 - 26 Dec 2023

reviewed on hcom

4 out of 5 stars

My family is always excited to stay at the embassy the rooms are always clean the staff is nice. The morning breakfast is also well put together. I lost my dad in thanksgiving so I decided to stay Christmas just to made new beginnings without him. The kids left for breakfast and I stay in bed it was 8:30 and the housekeeper was looking me in face while I’m laying in bed uncovered let’s just say I asked her what she was in the room at 8:30 no one called for help it was silent in the room because my 20 and 16 year old was way she stated she wanted to see if we were staying another night and walked out I’m sure she was up to something this is not ok the desk said sorry and looked at the time which was now 9am and didn’t understand why she was there either

A

Ashley

16 Dec 2023 - 17 Dec 2023

reviewed on expedia

1 out of 5 stars

The property was very clean and the staff was pleasant but it's winter in Chicago and the hotel was freezing. The elevators were all broken so most guests were in the stairwell the entire trip. Imagine leaving a pool with multiple children and having to use the stairs to get back to your room. The kids are now sick because the stairwell was ice cold. Felt like we were walking outside while wet. All while not having towels at the pool either. Breakfast was horrible but I wasn't expecting much from a buffet. We got there early and still there were no plates or silverware for a long time. Just not what I was expecting from a nice hotel. Felt like an upscale motel

j

jeffrey

8 Dec 2023 - 9 Dec 2023

reviewed on hcom

5 out of 5 stars

We were in Chicago for a family get-together and needed a place large enough for my family of 6 to stay. We have started using Embassy when we travel due to the larger rooms a great breakfast.

C

Courtnie

14 Oct 2023 - 15 Oct 2023

reviewed on hcom

2 out of 5 stars

We booked the room for a birthday party for the kids to swim.. the pool was disgusting and there was a light with an open wire covered with a bucket right on the sode of the pool.. We did go to the desk the girls that were working were really great .. We did get our money back and ended up leaving to another hotel for their pool ..