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Embassy Suites - Chicago O'Hare - Rosemont

3 1/2 star hotel
Kids stay free
Connecting rooms
8.6/10 Excellent
(1117 verified Hotels.com guest reviews)
See verified family reviews (25)

About the hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, a free airport shuttle, and a free casino shuttle. Other amenities include a bar/lounge, a 24-hour business center, and valet parking.

Nearby attractions

Located in Rosemont, Embassy Suites - Chicago O'Hare - Rosemont is in the suburbs and near the airport. Shoppers can check out Fashion Outlets of Chicago, while everyone can enjoy the natural beauty of Camp Pine Woods and Garfield Park Conservatory. Check out an event or a game at Allstate Arena, and consider making time for LEGOLAND® Discovery Center, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Sofa bed

Wifi

Available in all rooms: wifi (usd 10.95 per 24-hour period), wired internet (surcharge)
Available in some public areas: free wifi
In-room wifi has a 3-device limit

Food and drink

1 bar
1 restaurant
Free cooked-to-order breakfast available daily
Free daily reception
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Multilingual staff
Porter/bellhop
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center
Indoor pool
Shopping

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Renovated entire property - april 2016
Smoke-free property

Nearest Airports

Airplane
Chicago O'Hare International Airport
3 km from this hotel
Chicago Midway International Airport
23 km from this hotel
map

Reviews that mention...

Family Reviews

for Embassy Suites - Chicago O'Hare - Rosemont
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

25 reviews

Review data

5 star reviews

40%

4 star reviews

28%

3 star reviews

8%

2 star reviews

20%

1 star reviews

4%

We have selected a sample of reviews which reflect what families have said about Embassy Suites - Chicago O'Hare - Rosemont

Showing 1 - 10 of 25 reviews

Latest reviews (25)

L

Liza

11 Jul 2024 - 14 Jul 2024
reviewed on hcom

5 out of 5 stars

We came for up for G-fest and needed a room for 5 people and the suite was perfect for us! the room was spacious with two rooms and very clean. The family enjoyed the breakfast and the reception, and the front desk was very helpful with all my questions! Will definitely stay here again!
D

Danielle

1 Mar 2024 - 2 Mar 2024
reviewed on hcom

4 out of 5 stars

The kids loved swimming in the pool. However, there weren’t any clean towels available when we swam in the morning. The staff was extremely friendly and accommodating. We were hustling to get to the free evening snacks and were greeted and served before ending time. The kids loved the breakfast in the morning also.
T

Tyechia

25 Dec 2023 - 26 Dec 2023
reviewed on hcom

4 out of 5 stars

My family is always excited to stay at the embassy the rooms are always clean the staff is nice. The morning breakfast is also well put together. I lost my dad in thanksgiving so I decided to stay Christmas just to made new beginnings without him. The kids left for breakfast and I stay in bed it was 8:30 and the housekeeper was looking me in face while I’m laying in bed uncovered let’s just say I asked her what she was in the room at 8:30 no one called for help it was silent in the room because my 20 and 16 year old was way she stated she wanted to see if we were staying another night and walked out I’m sure she was up to something this is not ok the desk said sorry and looked at the time which was now 9am and didn’t understand why she was there either
A

Ashley

16 Dec 2023 - 17 Dec 2023
reviewed on expedia

1 out of 5 stars

The property was very clean and the staff was pleasant but it's winter in Chicago and the hotel was freezing. The elevators were all broken so most guests were in the stairwell the entire trip. Imagine leaving a pool with multiple children and having to use the stairs to get back to your room. The kids are now sick because the stairwell was ice cold. Felt like we were walking outside while wet. All while not having towels at the pool either. Breakfast was horrible but I wasn't expecting much from a buffet. We got there early and still there were no plates or silverware for a long time. Just not what I was expecting from a nice hotel. Felt like an upscale motel
j

jeffrey

8 Dec 2023 - 9 Dec 2023
reviewed on hcom

5 out of 5 stars

We were in Chicago for a family get-together and needed a place large enough for my family of 6 to stay. We have started using Embassy when we travel due to the larger rooms a great breakfast.
C

Courtnie

14 Oct 2023 - 15 Oct 2023
reviewed on hcom

2 out of 5 stars

We booked the room for a birthday party for the kids to swim.. the pool was disgusting and there was a light with an open wire covered with a bucket right on the sode of the pool.. We did go to the desk the girls that were working were really great .. We did get our money back and ended up leaving to another hotel for their pool ..
S

Shoaib

31 Aug 2023 - 3 Sept 2023
reviewed on orbitz

2 out of 5 stars

It was directly across the street from the convention centre, near fashion outlets and of course o hare …. Toilets seem to have been changed where some keep running water after 15 min…we had to change our room because the toilet wouldn’t flush properly …new room had similar issue Breakfast was good and convenient …omelettes made fast…decent selection of items… Pool was not operating first day, which sucked for kids…was open later the next day Was pricy at $195 usd for just the room taxes accounted for $26 usd per night … So that converts to $300 cad not including $33 usd per day for parking ….so all in its $350 approx per night
K

Kara

26 Jun 2023 - 27 Jun 2023
reviewed on hcom

3 out of 5 stars

Worst sofa bed we have ever encountered. It was so worn and broken down. Completely unusable comfort wise even for a child. The french doors have frosted glass and open onto the atrium that is brightly lit all night, which in turn lights the living room space. There were groups of people socializing in the atrium well after midnight and we could hear it quite well in the room. Now if you DIDN'T need the sofa bed and could just shut the bedroom door to the living room space, the beds were comfortable and it was about as quiet as a hotel can be that close to the airport. But the sofa bed is not useable. If you need them for sleeping space, this isn't the place for you. Keep looking
T

Thomas

4 Apr 2023 - 5 Apr 2023
reviewed on orbitz

5 out of 5 stars

The omelet bar is outstanding, I had a big low carb and low salt breakfast that tasted great. I had a room with roll-in shower and it was the best shower I had in a long time. With the room, there are many things that could be updated. My biggest gripes are the door between rooms was missing causing privacy and sleep issues and no food or drinks on-site. The room I had is due for a remodel. The child we were taking to Schreiner's loved the hotel and so did I. I have stayed at several Embassy Suites across the country. This was not the best, but it still had that Embassy Suites charm. I will be back, but I want a nicer room. We are looking at many surgeries and follow-up visits at Schreiners. Maybe you could have a drink and food package for Schreiners guests.
M

Michelle

3 Mar 2023 - 5 Mar 2023
reviewed on hcom

4 out of 5 stars

Great location, very walkable to bars, restaurants, mall and conference center. Excellent free breakfast and bonus cocktail hour! Downside: kids slept on pullout in living room. Very loud with noise coming from hallway. Glass on doors didn’t block out light or silhouettes of everyone walking by all night. No way to block this. Would not stay again if needing to use that room to sleep.
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