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Tru by Hilton Idaho Falls

2 1/2 star hotel
Connecting rooms
9.2/10 Wonderful
(863 verified Hotels.com guest reviews)
See verified family reviews (9)

About the hotel

This smoke-free hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk.

Nearby attractions

Located in Idaho Falls, Tru by Hilton Idaho Falls is near the airport. Museum of Idaho and Colonial Theater are cultural highlights, and some of the area's attractions include Wes Deist Aquatic Center and Tautphaus Park Zoo. Looking to enjoy an event or a game while in town? See what's happening at Melaleuca Field or Sandy Downs.

Popular amenities

Family friendly

Access to nearby outdoor pool
Children's games
Grocery/convenience store
Indoor pool
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Continental breakfast available for a fee daily 6:30 am–9:00 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Accessible bathtub
Braille signage
Grab bar in bathtub
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Access to nearby outdoor pool
Fitness center
Indoor pool

Outdoor

Picnic area
Terrace

Conveniences

Elevator
Front-desk safe
Grocery/convenience store

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Tru by Hilton Idaho Falls
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

9 reviews

Review data

5 star reviews

33%

4 star reviews

11%

3 star reviews

22%

2 star reviews

11%

1 star reviews

22%

We have selected a sample of reviews which reflect what families have said about Tru by Hilton Idaho Falls

Latest reviews (9)

S

Sally

10 May 2024 - 11 May 2024
reviewed on expedia

4 out of 5 stars

I was there when there was a soccer tournament. So as a very full hotel. I would say that says a lot in itself. The staff was absolutely amazing, courteous helpful, and kind. My grandbabies had a blast at the pool overall it was a great stay.
C

Cassie

7 Jul 2023 - 8 Jul 2023
reviewed on hcom

2 out of 5 stars

Overall was nice. However… the floors in the rooms were not carpeted so you could hear every single move from the room above. The family above us was stomping, rolling the chair, bottle flipping, jumping all over hell until after midnight. I called the front desk and it didn’t seem ti do any good. Not sure if they addressed it or not after I called. Had to wake up very early so the last thing I wanted to do was listen to all the chaos past midnight.
A

Aaron

18 May 2023 - 19 May 2023
reviewed on expedia

3 out of 5 stars

My husband and I, and our two toddlers stayed 2 nights, we had stayed prior and loved it so thats why we decided to stay again. However, this trip was just a little disappointing, we walked into the room and the floors were very dirty and stained. There were stains and dirt and food all over the walls, the bathroom had pubic hair on practically every surface, the office chair looks like it hasnt been cleaned ever. After a couple hours of my kids playing on the floor their feet were black. It was just not clean and felt gross. The breakfast wasnt very good either.
K

Kristen

Invalid Date - Invalid Date
reviewed on expedia

1 out of 5 stars

The hotel room was dirty, my kid stepped on a pile of boogers. The room doors are so heavy they slam shut. So we heard doors slamming all night long when we were sleeping. Will never stay here again.
N

Nadine

Invalid Date - 29 Nov 2022
reviewed on orbitz

5 out of 5 stars

Stayed a night after a long travel and what a treat. Nice new rooms, tons of amenities for the kids and very comfy bed. Got a great price too for a last minute booking.
A

Alisa

28 Aug 2022 - 29 Aug 2022
reviewed on orbitz

5 out of 5 stars

The rooms are not huge, but big enough for 2 adults and a child, and were nicely updated. The pool and common areas were also very nice and family friendly.
K

Kristine

23 Jul 2022 - 24 Jul 2022
reviewed on hcom

1 out of 5 stars

I could overlook paying $200 for what looked like a college dorm room, but to be charged an extra $75 a night to have our family dog with us was ridiculous. Sadly, we didn’t know about this fee until we were checking in. So we had a choice: cancel our reservation (no refund at that point) or pay the $75 pet fee. When I asked why the fee was so high it was explained that they want to seem like they are pet friendly, but they really want to deter people from bringing pet in. Incredibly misleading and disappointing.
D

Desiree

17 Jun 2022 - 19 Jun 2022
reviewed on hcom

5 out of 5 stars

My family and I stayed here on the weekend to be located near our family members wedding. We were greeted by a friendly welcome and answers to all of questions. We loved the coffee station and all the extras made available to guests. We were very happy with our stay and when/if we were to visit Idaho Falls again we would most definitely stay here!
A

17 Jun 2024 - 19 Jun 2024
reviewed on hcom

3 out of 5 stars

The receptionist were not friendly and did not to seem to like their jobs. I walked in smiling excited happy to finally arrive from a 13 hour drive to see family, to find indifference personal upon arrival. We will continue to stay for the reward stays through hotels.com, price and location to the riverwalk.
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