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The Surfjack Hotel & Swim Club

3 1/2 star hotel
9.2/10 Wonderful
(1005 verified Hotels.com guest reviews)
See verified family reviews (6)

generated by AI based on family reviews

Overview

The Surfjack Hotel & Swim Club in Honolulu is a popular choice for families, offering spacious rooms and suites, and a lovely pool. Families appreciate the hotel's convenient location, friendly staff, and the lively atmosphere created by nightly live music. While some guests have noted minor issues such as noisy appliances, the overall experience is positive, with many highlighting the complimentary extras and the upgrade opportunities.

Guest highlights

The spacious two-bedroom suites, perfect for families.
The lovely pool area.
The friendly and helpful staff.
The convenient location and complimentary extras such as free beach towels and bags.

About the hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a coffee shop/cafe, and concierge services are onsite.

Nearby attractions

Located near the beach, The Surfjack Hotel & Swim Club is in Waikiki, a neighborhood in Honolulu with good shopping. Royal Hawaiian Center and International Market Place are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Waikiki Beach and Diamond Head. Don't miss out on a visit to Honolulu Zoo. Discover the area's water adventures with snorkeling, surfing/body boarding, and boat tours nearby, or enjoy the great outdoors with hiking/biking trails.

Popular amenities

Family friendly

Outdoor pool
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 poolside bar and 1 bar
1 restaurant and 1 coffee shop/cafe
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Luggage storage

Accessibility

Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Pool hoist on site
Stair-free path to entrance
Valet for wheelchair-equipped vehicle
Well-lit path to entrance
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Designer stores
Outdoor pool
Shopping

Conveniences

Atm/banking services
Elevator
Gift shop/newsstand
Water dispenser

More

Communal living room
Smoke-free property

Nearest Airport

Airplane
Daniel K. Inouye International Airport
11 km from this hotel
map

Reviews that mention...

Family Reviews

for The Surfjack Hotel & Swim Club
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

6 reviews

Review data

5 star reviews

50%

4 star reviews

17%

3 star reviews

33%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Surfjack Hotel & Swim Club

Latest reviews (6)

t

tina

20 Jul 2024 - 24 Jul 2024
reviewed on hcom

5 out of 5 stars

It was amazing! Clean hotel with friendly staff. Live music nightly. Family friendly including family pet.
L

Lara

23 Nov 2023 - 24 Nov 2023
reviewed on expedia

5 out of 5 stars

This cute boutique hotel is really a hidden gem. The restaurant and cocktail bar are fantastic. The pool is adorable. We were very kindly upgraded to a two bedroom junior suite at no additional cost, our kids thought that was the most amazing thing ever! We enjoyed our stay and would recommend it to anyone going to Honolulu!
K

Kristopher Daniel

15 Aug 2023 - 22 Aug 2023
reviewed on expedia

3 out of 5 stars

Really wanted to love this property but unfortunately was a bit disappointed from the start. Room was akwardly laid out and not very modern or clean (visible grime on bathroom floors). It had 'communal' toiletries (large bottles of shampoo etc.) that stayed in the room from guest to guest which i did not like and have never seen before. They were out of their parking passes so we had to get a ticket validated every time we parked with a strict 24h rule, if the ticket was not validated or was not used within the 24h you would be charged for parking. Pool was nice but was closed to children at 530pm, a fact we were not aware of when booking. The staff was all very friendly and helpful and coffee shop was good with tasty coffee. Complimentary coffee and tea by the hotel was nice as well although we didn't know about it for the first couple of days.
m

monica

10 Jul 2023 - 15 Jul 2023
reviewed on hcom

3 out of 5 stars

Did not realize but this hotel is a dog hotel and literally a kid hotel. The dogs bark early!! and my gosh the kids start yelling and crying as early as 5am. You really can’t sleep in and rest. Other travelers aren’t mindful of there children running the hallways and screaming. The walls are thing you can hear couples talking loud and some arguing ..No one says anything to them especially the kids yelling off and on thru the day!!! They start cleaning rooms at 9am that’s pretty early and clean till 5pm ish… so again it’s hard to rest. It felt almost like a motel 6 once u pass the pool. The staff was nice but I would say they need to greet you more! Ask you how’s everything going.. most of the female staff were stand offish! Your best bet is to spend more money at a more kept hotel that has security walking the premises for the parents that really don’t watch there kids.
R

Ruchell

21 Jan 2023 - 23 Jan 2023
reviewed on travelocity

5 out of 5 stars

It was the perfect stay and my favorite hotel in Waikiki to date. We were luckily upgraded to a 2 bedroom suite which was very spacious to a family of 5. No resort fee and free parking (a few blocks away) was also great perks! Would definitely come back again!
A

9 Jun 2024 - 14 Jun 2024
reviewed on hcom

4 out of 5 stars

Super friendly staff, great vibe and excellent location that's close to everything but not right in the tourist area. The free beach towels and bag were great for days out, the pool was lovely and the live music at night was a nice way to relax. Unfortunately, our room had a very noisy bar fridge (that sounded like rats at night) but when we told the team at checkout they said they'd have maintenance check it out, so hopefully no one else will have to deal with that. Overall, I'd recommend this place for couples or families and would gladly stay again.
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