Homewood Suites by Hilton Savannah-North/Airport

My family's stay was uneventful and almost ruined our vacation. When we entered the room, there was aluminum foil and an empty paper towel holder on the floor underneath one of the queen beds. We alerted the front desk. No one came up to the room to clean it. We did not have enough clean linens for a family of 6. We reached out to the front desk several times for help with the internet. We were told someone would come up shortly. No one ever showed up. Shortly after returning home on 7/5/23, we received a call from the Housekeeping Manager letting us know we would be charged an incidental fee. The room was not clean upon arrival. Prior to her hanging up the phone, she stated "you try to help people out." Then the phone hung up. Very unprofessional and rude. At this point, I will not recommend Homewood Suites by Savannah Airport.

We were there for our anniversary weekend and a family wedding. The staff were pleasant, friendly and professional. No complaints.

4.5/5 stay. Location was convenient to shopping and restaurants. Stayed here while visiting family. Amenities were top notch compared to others in the area. Staff accommodating and pleasant. Cleanliness 4.5/5. Overall would stay again.

Spent two nights here on a family trip to Savannah. It is a good value, modern, clean and roomy accommodation. The service was friendly and my family loved the breakfast. I would defiitely recommend staying here.