Courtyard Atlanta Norcross / Peachtree Corners

Property was dirty n unmanaged. Staff was inexperienced and not customer savvy. Even after multiple calls from me shari g I would travel lo g way with kid n family n checkin late to please get a decent room.. I was shut down stating they knkw n provide best hospitality n no need call back n let them know.. bit when we checked in room was dirty with bad pu gent moldy smell all around damaged restroom potty drapes etc.. had to go back n again request a better room n i was assigned another room which was not good but ok better then previous.. still run down n damaged drapes .. I was also promised 2 day Bistro breakfasts for 2.. however I was charged fully for those at check out and upon multiple calls they mention they will get back but nothing happened yet. Even at checkout time I asked and they rudely said I dont know about how rhese get processed but they do.. and those charges will never go through my credit card but they did eventually and now no ody is helping. Such a worse customer service and bad hospitality.. totally not upto Marriott standard. Will never stay at this property again.

I loved the property. It was a great stay for my family and I.