Hampton Inn Atlanta Fairburn

The staff were great. The room was okay. The pull out couch had dirty sheets on it and the room smelled like mildew. The night clerk was very apologetic and offered to move us and gave us clean sheets, but it was late and we didn’t want to move the kids to another room. Everything else seemed clean, the bathroom was spacious.

The front desk worker was very rude to us when checking in. On the trip, we have over 21 families that have booked Rooms in this hotel. The next morning there was not enough food out for breakfast after they were told that it was mostly boys and are all football players. We had to keep asking the kitchen workers for more food. Pooll were horrible horrible, bathtub was nasty with hair in it. there was no toilet paper in the room we had to go to the front desk to ask for toilet paper.

The Expedia website stated the double room slept 5 people, when I got there, the room did not sleep that many and the General Manager would not accommodate my family with a comp room, because they stated it wasn't there fault but the 3rd party. I had to pay for another room after already paying for 2-rooms that wasn't what was stated on the site! BAD customer service at the GM level (the women at the front desk were very apologetic)

The website states the room "sleeps 5." However, there were only two beds and no available roll-aways. I'm not sure how 5 people sleep in 2 beds. Also, website stated that they had free airport shuttle which is the main reason it was selected. Upon check-in we were told there is no airport shuttle. Our room had a connector door to the next room and our next door neighbors were having multiple, loud "cheering sessions" at 6am. Thankfully, our grandchild was asleep. It was not a 'maybe we can hear something' situation. It was like they were in our room. To be fair, the breakfast was good but nothing else was up to par for the price.

We were a family of 5 but only got 2 towels

Everything you need is in walking distance. There was a really cool tacos n tequila spot next door with a riding bill which was hilarious lol. As far as the actual property? Well, you get what you pay for. I wasn’t expecting a 5 star hotel as I really just needed somewhere to sleep. I was only there two nights and we had to be switched to a new room the second day because when I took a quick shower, the water was leaking into the lobby. No worries. When I got to the second room, there was hair all over the bed and pillow just like in the first room which confirmed rumors that I’ve heard that sheets are not changed in hotels, they just make up the bed as long as it’s not visibly dirty. So I just grabbed a sheet and blanket from target for my kids and I to sleep on that last night. Check out is at 11am. There was a knock at my door at 10:40 asking me if I was checking out. Sheesh! I was heading to the door shortly but I felt kicked out. I’ve never had such a strange experience at a hotel before. Maybe it was just a busy weekend for them. Not sure but I’ll use another hotel on that strip if I’m ever in that area again.