Courtyard by Marriott Brunswick

It was a nice weekend with my grandkids!

We had such an awesome stay! Very kid friendly!

The Front desk clerk Alicia was not friendly although she greats you but comes out very rude. During check in process, there was a gentleman ahead of myself and another family, apparently the gentleman reservation was not confirm, she had me and the other guest with his wife and a crying sick child just standing there while the first gentleman making a call to book a different hotel. She was just standing there looking at her computer. After 15 mns I ask her if we can get checked in, she said "Give me a minute, the same time she ask for my information. when I get upstairs I try to use the phone to call and placed an order, phone was not working so I used my cell, she said I had to come downstairs to do that. The next morning I check out, went to the Starbucks to place an order, I was completely ignored again for a whole 12 mns. until I just left. It seems the staff there are extremally rude, picking and choosing who they should be nice to or not ignore, I felt unwelcome. Never again.