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ChaNae
13 Jul 2024 - 14 Jul 2024
reviewed on hcom
5 out of 5 stars
Great for a one night stay. King size bed and pull out trundle bed for the little ones. Everything was in decent condition. Tub was just a little dirty. Breakfast was a decent free meal.
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Wendy
29 Mar 2024 - 4 Apr 2024
reviewed on expedia
5 out of 5 stars
We loved our stay, clean and wonderful and staff was lovely. Breakfast was excellent.
My only complaint is the frosted bathroom door.
If my husband or I went in the bathroom in the morning everyone else is woken up by the light. We ended up using the lobby bathroom so as not to wake up the kids.
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Maya
18 Oct 2023 - 21 Oct 2023
reviewed on expedia
5 out of 5 stars
Room was nice and big enough for me and my kids. Parking lot was big enough and the hotel was not far from places we wanted to visit and things we had planned. Breakfast was better than expected. Thank you!
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Amy
6 Oct 2023 - 8 Oct 2023
reviewed on hcom
3 out of 5 stars
Already paid for my stay in August for my trip in October and I knew that I had to pay $20 a night for incidentals that is returned after check out. The guy at front desk ask if it was prepaid and I thought he meant type of card and he charged my daughters card $250 as he said I should’ve understand that he was asking if stay was prepaid. It should have shown I was already paid. My daughter had $250 less to spend on our trip because the money takes days to fall off her bank account. The room was pretty clean but a little cramped. Connecting lock didn’t lock…someone could came in our room. Breakfast was pretty good but this kid sneezed all over the utensils…which I don’t blame the hotel but the parent should’ve done something about that. I wish I paid a little more for hotel we stayed at past July across the street. An apology was given but nothing else especially that the front desk guy said to my husband what did you say rudely what did you say when my husband said he wanted my daughters card fixed. He also said rudely to me did you not understand what I said when I asked if card was prepaid. I won’t stay here again because of the rudeness and room was cramped in my opinion. Too much money for the hotel stay.
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Cheziray
25 Aug 2023 - 28 Aug 2023
reviewed on travelocity
5 out of 5 stars
Very satisfied with our stay, traveled with a family of 5.
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Jerry
24 Aug 2023 - 27 Aug 2023
reviewed on hcom
5 out of 5 stars
Our family had a nice stay, staff was friendly specially the kitchen staff. Good options for free breakfast, Marlon in the cafeteria was very attentive when I requested for more cream for my coffee, he was making sure everything was restocked. Staff was trying to keep hotel clean during entire day. I would stay again at this hotel.
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Mimi
18 Aug 2023 - 19 Aug 2023
reviewed on travelocity
5 out of 5 stars
My stay was wonderful! The breakfast exceeded my expectation! I had the 2 Queens and pull out family room and it was enough room. I intend to use this hotel again for my stay.
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Carrie-Ann
26 Jul 2023 - 31 Jul 2023
reviewed on travelocity
4 out of 5 stars
Pros:The property was clean, the staff was friendly and professional and the hotel was conveniently located and a few minutes from places to eat and a short ride from shopping and entertainment. The hotel had a mix of families, business people, and young travelers.
Cons(not deal breakers): smaller suites than anticipated (traveling with 3 children and partner) accommodations were tight though not uncomfortable. Room setup was obviously created with maximizing space as opposed to guest convenience - i.e. the closet was in the bathroom.
In future I would book 2 adjoining rooms so the kids can have their own instead of the suite which would work better for a smaller family or two adults traveling together.
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Carol Y
30 Jun 2023 - 2 Jul 2023
reviewed on travelocity
5 out of 5 stars
The staff was outstanding and very accomdating to guest. The kitchen staff was. Thank everyone for the Southern Hospitality you showed me and my family.
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Serena
19 May 2023 - 20 May 2023
reviewed on hcom
1 out of 5 stars
Was driving from Florida to indiana and decided to stop here to get some sleep and a shower before getting on the road. There was a total of 6 of us staying at this room, including 2 young children. Hotel room was clean, beds were okay. But when it was time to get wash up, there was no hot water. I called front desk and they told me they were going to check the boiling room, and give it one hour to be able to warm up the water. I kept my kids up past their bedtimes so they could get a nice bath before bed, considering we been driving for 8hrs. No hot water still. Into the morning, still no hot water. I complained and the front desk lady basically told me to go someplace else then. Had to go to another hotel near by so my children could take a shower. Very unprofessional and refund wasn’t an option, nor credit for another hotel.