Aloft Atlanta Perimeter Center

Night shift front desk need some work. Management wasn’t present and did not handle an altercation very well with another customer in which cause others a delay in check time after the hotel hours of 12:45 am. The cops was called and the customers that had the altercation did not make out well and all was too see infront of other customers. I particularly was not happy with my check in I arrived to madness was charged for a night that I didn’t even get to use at the hotel due to the altercation and was next explained the amenities of the hotel I later found out what the hotel had to offer by word of mouth from the in house bartender who is aweeesome!! I did not cancel my stay due to family events and because the President of USA Joe Biden was in town for Morehouse graduation and everything was book. This stay was not the best!

Nice place. The toilet ran loudly and would not stop. The front desk moved us immediateky. The rooms are not private. The room only had a faux wall with large gaps in it so that you could see into the glass shower. It would have been okay if it was just my spouse, but we had other family with us. I wish that they would have let us know beforehand.

The facility was very clean, styled nicely. Check in was easy. Called front desk to get WiFi info, was told the WiFi wasn’t working. Turned the TV on, nothing. Called the front desk, was told TV’s weren’t working but would be fixed shortly. Went out to a game with the kids, gone for hours. Returned, still no TV…Called the front desk was told that the stay would be discounted. At checkout, asked about the discount and was told that they put a note on my account for Expedia to take care of it (nothing was ever typed, so I’m not sure how they noted anything). I understand that things happen that’s out of our control but when you’re traveling with small children, it would be nice to atleast be made aware of the situation before you get settled in.

I stayed one night with my kids and we were all very pleased with the hotel. We loved the aesthetic and decorative touches. There was plenty of things to do other than being stuck in our room. The gym was fully equipped, the indoor pool was heated with plenty of lounge space. Thankfully, we had the pool all to ourselves though. There are board games, books and private nooks to sit comfortably as well as a full bar. The outdoor sitting area was nice as well. Plenty of space with a firepit. It was very nice to sit outside in the evening and relax. I did have an issue with our toilet but it was rectified promptly by giving us an alternate room. We will definitely stay here again!

The property is clearly not geared towards families. The bathroom does not have any separation and the room has strategically placed mirrors that prevent the use of the glass shower without ushering the kids to the lobby in shifts. If you are single or just a couple, I am sure it's great, but then the 2 double beds don't make a lot of sense. Overall, disappointed especially at the price point.