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Carolina
17 Aug 2024 - 18 Aug 2024
reviewed on hcom
2 out of 5 stars
Breakfast was very good and the breakfast staff was very friendly and attentive.
The hotel was another thing, the pool was under construction and there was no beach access which was not disclosed on my reservation.
Even though I was right on the beach I could not walk down it. I was told by the front desk that I had to go out front on the street walk 6 minutes and take the beach ramp... Not something you want to do when you have 2 kids with you and the main reason I booked this hotel was because they had a pool and beach access, both which turned out to be not true
Very disappointing, inconvenient and ruined the whole weekend to say the least
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Henry
6 Jul 2024 - 7 Jul 2024
reviewed on hcom
4 out of 5 stars
My family and I decided to take a trip to Daytona to spend the night on the beach. The access and view that we had to the beach was amazing! I feel as if the rate for the room was acceptable. The only callout that I have is that there was a strong smell approaching my room that reeked of throw up; however, we ran into one of the housekeepers on the elevator and she then made her supervisor aware of the problem. Later that evening I noticed that it no longer smelled. We will more than likely stay at this hotel again.
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Tiffany
21 Jun 2024 - 23 Jun 2024
reviewed on hcom
5 out of 5 stars
Service and employees were amazing and very welcoming. Our view of the beach was amazing. The only thing that was a problem was the pool was not finished, it was still in construction but it really didnt matter because the kids enjoyed the beach a whole lot better. They had a variety of food for breakfast and always made sure they kept cooking until they were certain everyone that wanted breakfast got breakfast until 11am.
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Wendy
24 May 2024 - 27 May 2024
reviewed on hcom
3 out of 5 stars
Hotel stay was safe and close to our family. Hotel under construction so no pool, not enough parking spaces, access to ocean blocked by construction. Elevator slow. Ocean front view was beautiful from our room.
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Daniela
9 May 2024 - 13 May 2024
reviewed on expedia
2 out of 5 stars
No pool. No beach access. Loud construction waking the kids early in the weekdays. Cockroaches in the room.
Breakfast was okay.
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Anntenia
21 Jul 2023 - 23 Jul 2023
reviewed on hcom
5 out of 5 stars
My stay was great! The employees had wonderful customer service, the hotel was clean, and the room itself was perfect! The breakfast wasn't too good but my kids still enjoyed it.
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Tim
19 Jun 2023 - 24 Jun 2023
reviewed on hcom
5 out of 5 stars
This hotel was excellent, Had a great hot Breakfast, friendly and helpful staff and most importantly it was clean. It was a family vacation and I stayed 6 nights. I was on the 11th floor with a gorgeous view of the ocean and the beaches. I would definitely stay here again. The pool was under construction, but you could just walk outside and you were on the beach.
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woody
18 Jun 2023 - 21 Jun 2023
reviewed on orbitz
5 out of 5 stars
Dont listen to the Karen's on here complaining yes the pool was/is destroyed but who wants a pool when you are atcthe ocean just kidding...but yes they have beach access right next door literally its not down the road or anything as people have claimed before the view is awesome the breakfast is good and the staff was polite and the elevator that everyone was complaining about didnt have an issue...the only negative would be parking but didnt have an issue just not enough parking thats all but yes they are working on restoring the shore line so expect construction but not in the way construction they are respectful and try not to disturb your day would definitely stay again no questions asked
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Racheal
3 Jun 2023 - 5 Jun 2023
reviewed on orbitz
4 out of 5 stars
Overall, my family did not need much. Housekeeping came daily and made beds, took out trash, and replenished towels, soap, etc. We did not realize this end of the beach was still very terribly destroyed from prior hurricanes. The sand has been washed back so much that the tide at night comes up to the stairs to go down to the beach making it unsafe to even walk the beach at night. Most hotels in the vicinity, including this hotel had their pools destroyed. Biggest complaint was the elevators. I was were on the 5th floor. One elevator was broken the entire time and the second was not working twice in our 2 night stay and when it did work, it was very slow. The rooms also had like a wet A/C smell to them.
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melisa
Invalid Date - Invalid Date
reviewed on orbitz
3 out of 5 stars
The staff was very polite and on point. We had a leak from the ac unit and he came right up to fix it. Unfortunately this property from the hurricanes last year and just needing updates in general have been left in very poor shape and mildew smell is awful. They only have one elevator working and it’s been that way for a while so prepare to wait a very long time as staff is forced to use the same one. The pool and hot tub are rubble which we knew when booking but they haven’t even started to repair it. And let’s not talk about the baby cockroaches we found. This is not in any way something the staff can do something about the owners NEED to do something asap!