The Current Hotel, Autograph Collection

I called ahead to let the staff know we would be checking in late and that we would need a cot in the room as we are traveling with an infant. we arrived at approximately 11:30pm, the woman checking us in was not welcoming at all and when we get upstairs there was no cot in the room! we then had to call down as I had to calm my 3 month old baby and wait for the cot. after it finally came it was broken, the same guy who brought it up spent over 10 minutes trying to set it up himself, and was barely able to, I have a picture of how it was left in the room. I had to sleep in the bed with my infant which is not considered safe but at least I wasn't scared of the broken cot collapsing in on my child. I only booked this hotel because there were no high end Hiltons in the area but I'd rather drive 20 miles to the nearest Hilton in the future. And lastly, we went to the restaurant at 8:20am on sunday before heading to the airport and were greeted by a very rude woman who waved us along to a table from a distance threw our menus on the table and walked away. I'm not sure where this staff gets trained but they are not made for hospitality.