Hampton Inn & Suites Panama City Beach-Pier Park Area

All around great stay. We stayed a few nights (my teen and I). Great service, the breakfast options were varied and of good quality (much to my surprise, tbh). Situated in a good area with lots to do. The beach is a quick drive up the road where you'll find public parking that's always with plenty of vacancy. The only reason for the lack of five stars: Ants highly prevalent on the nightstand come evening hours (we handled ourselves of course, but it wasn't pleasant to build this into a nightly practice on vacation lol). The tile in the bathroom was broken and elevated and my teen nicked her foot first night (no big, no blood or anything; we rectified by putting the floor mat over it during our stay and let hotel staff know about it at checkout). The morning of checkout we caught the elevator with a couple of cleaning staff members who were venting about having to clean rooms in the middle of the hotel's bed bug infestation... It was uncomfortable and we couldn't get out of the elevator (and checkout!) fast enough. Not sure if the bed bug commentary was true or not or just venting grievances, but it was crappy to overhear in the elevator. Otherwise the trip was great. The hotel is situated in a busy area but near a lot of fun stuff to do. Be forewarned, PCB is under construction along its roads! All in all I wouldn't mind returning to this hotel with the family in the future even with the few notes mentioned above. Not every hotel or AirBnb is perfect, we're easy guests. :)

Firstly, the people who work here are very nice and helpful, there's absolutely no problem with the staff. The property, however, is broken down, outdated, and not as clean as it should be. The breakfast was really good. We had some people there for spring break and another few with kids. These 2 groups of people were so loud that the staff had to give us a room on a different floor. Not the hotels fault and they accommodated us with no complaints. Hilton is responsible for not keeping this property in good condition. Maybe they need new executives who know how to run a chain.