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Best Western Naples Inn & Suites

2 1/2 star hotel
Connecting rooms
8.4/10 Very Good
(1003 verified Hotels.com guest reviews)
See verified family reviews (11)

About the hotel


Property Location
With a stay at Best Western Naples Inn & Suites in Naples (Moorings), you'll be within a 5-minute drive of Naples Zoo at Caribbean Gardens and Tin City. This hotel is 2 mi (3.3 km) from Naples Beach and 3.7 mi (5.9 km) from Naples Pier.

Rooms
Make yourself at home in one of the 110 air-conditioned rooms featuring refrigerators and flat-screen televisions. Rooms have private balconies or patios. Wired and wireless Internet access is complimentary, while iPod docking stations and digital programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Amenities
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include bicycles to rent. This hotel also features complimentary wireless Internet access, concierge services, and a television in a common area.

Dining
A complimentary hot/cold buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Business, Other Amenities
Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.

Nearby attractions

Located near the beach, Best Western Naples Inn & Suites is in Moorings, a neighborhood in Naples. Coastland Center and Tin City are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Naples Zoo at Caribbean Gardens and Naples Pier. Sun N Fun Lagoon and Golisano Children's Museum of Naples are also worth visiting. Kayaking and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby.

Popular amenities

Family friendly

2 outdoor pools
Dvd player
Free cribs/infant beds
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 poolside bar and 1 bar
1 restaurant

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Assistive listening devices available
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Wheelchair-accessible parking

Things to do

2 outdoor pools
2 spa tubs
Heated pool

Outdoor

Garden
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Elevator
Free newspapers in lobby

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Southwest Florida International Airport
40 km from this hotel
map

Reviews that mention...

Family Reviews

for Best Western Naples Inn & Suites
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

11 reviews

Review data

5 star reviews

64%

4 star reviews

0%

3 star reviews

9%

2 star reviews

0%

1 star reviews

27%

We have selected a sample of reviews which reflect what families have said about Best Western Naples Inn & Suites

Showing 1 - 10 of 11 reviews

Latest reviews (11)

J

Joanne

3 Jul 2024 - 6 Jul 2024
reviewed on hcom

5 out of 5 stars

I’ve stayed at this location 4 times with my family and we love it. I live the fact that it has a beach shuttle! My wish is the beach shuttle runs more frequently and they provide beach chairs & umbrellas!
J

Jess

18 Apr 2024 - 20 Apr 2024
reviewed on expedia

5 out of 5 stars

Toddler friendly. The pool was clean, the apartments were perfect. The free breakfast was nice. It was very easy and comfortable to navigate especially having a toddler. The only thing I would say is that I requested a bath tub, and told all the rooms have one, but then was assigned a accessible room. I even asked again at the front desk before checking in.
D

Donna

21 Feb 2024 - 24 Feb 2024
reviewed on expedia

1 out of 5 stars

No sign on Elevator. Had to call to see how to use it as we had a handicap person and three kids one of which was handicapped. We were told oh sorry its broken and they were waiting for parts. Ok strike one. They did have someone help us bring luggage up. Went in room it was dirty called down to ask if they could send someone to look at it and was told by the manager she was training someone and couldn't leave the desk. Didn't even offer to send anyone as soon as possible. So strike two. Then i asked if we could change rooms and was told no and that i was being hostile and they didn’t feel comfortable coming to the room. I asked for a refund and was told no because i booked through expedia. So i called expedia and they said since i had paid Best Western they were responsible. I Asked for refund and was refused. I went to the lobby to show them photos and asked them just to look at them and was told to leave they were done with us. Never in my life have i been treated like a piece of trash. Obviously they don't care about customer service nor their company. The manager should be fired for the way she treated me and my family.
E

Ellimay

15 Feb 2024 - 16 Feb 2024
reviewed on expedia

1 out of 5 stars

There were no rooms ready when I arrived. They told me they will call me on my phone when the room is ready. I told them I had a 2 yo baby that need to take a nap. After 1 and a half hour I went to check again and they gave me a room and when I open the fort, was occupied. Then, they gave me another room and the toilets did not flush. They could not fix it and no other solution offered.
O

Olga

8 Nov 2023 - 9 Nov 2023
reviewed on hcom

5 out of 5 stars

Excellent location, nice size rooms unfortunately they had construction work at the time we were there but still the rooms were clean and they offered us breakfast at the pool. talking about the pools, there we not towels there but that kids managed and had good time =)
A

Ali

17 Sept 2023 - 18 Sept 2023
reviewed on expedia

1 out of 5 stars

Not a safe place to stay with family staff is very rude just seems high or something I do not recommend this place especially if you have kids
j

john

2 Sept 2023 - 3 Sept 2023
reviewed on expedia

3 out of 5 stars

Two pool areas made it nice for the kids
M

Mayrobys

30 Jun 2023 - 2 Jul 2023
reviewed on orbitz

5 out of 5 stars

Very clean, friendly staff, family environment.
c

christina

30 Apr 2023 - 1 May 2023
reviewed on orbitz

5 out of 5 stars

We stayed in room 207. Lovely view from the balcony. View of the lovely gardens, pool, koi pond, and little mini golf range. The pools were heated, one pool had a koi pond right next to the jacuzzi. We got to see tad poles and baby frogs! The rooms were clean and comfortable. The staff was super friendly. I would love to come back and stay for a few nights in the future.
T

Tyler

22 Aug 2022 - 26 Aug 2022
reviewed on orbitz

5 out of 5 stars

This was our second stay here and we loved it. The apartment style rooms are incredibly spacious and accommodated our family better than expected. We’ll be back!
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