Bayfront Inn Fifth Avenue

Our room was very quiet and comfortable. I liked how we could keep our AC fan on all night for a little white noise and there were room darkening shades. We needed two beds for 4 people and they were two full size beds, so my only wish would be to have those be queen sized although that would have been tight in the room we were in. The view was great. We had breakfast at the restaurant on the patio which was also great. The live music until 10 made it fun, but quieted down just in time to get some sleep. My kids loved the pool. Parking was a breeze each night for us with us always getting a very close spot. We had a great time!

The only positive was the location. This is a horrible hotel. Our room was tiny for a family of four, the toilet moved when you sat on it, the shower trickled out and only had one temperature, very hot, which was very dangerous with children. The windows offered no shield from the road noisier, the lighting in the room was very poor and the fridge wasn’t even on when we arrived which is a real basic. We also used the pool which was dirty with lots of things floating around in it. All in all we had a very disappointing stay in what is a very tired, over priced hotel and would not recommend it.

I am a gold member and this hotel is part of the VIP options. Unfortunately, the experience was really bad. During the check in I had to tell the staff what kind of room I booked. She wanted to give me a different one. I booked two rooms. Both king size bed and a sofa bed. When I realized that the sofa bed wasn’t made I called the front desk and explained that I didn’t have any sheets, pillows or blankets for the sofa bed. They told me to go to the reception. I went there and the person in charge said that they don’t have any sheets available. She offered pillows without covers and a blanket for both rooms. I had to remove the top sheet from my bed so my child could sleep on that dirty sofa bed. The next morning I went to the front desk and explained everything to the lady who was working at that time and didn’t even say sorry. I came after 7:00 pm and I found the same no sheets no pillows no blankets. Terrible!!! Zero VIP access for gold member. Terrible service. I won’t recommend this hotel.

Our stay at the Bayfront was a tragedy in every way. First they falsely advertise the room amenities so you definitely dont get what you think you are paying for, no microwave or bathrobes in rooms as stated , no tables/chairs in our room to sit at, so you eat in bed or stand, the mini refrigerator is a extra mini so not much fitting in that, the staff is so unfriendly, and unapproachable that its a waist of breath to try and speak to them, families with children should definitely reconsider this hotel, the pool and hot tub were great the first couple days but on day 3 they put so many chemicals in the hot tub it burned our throats, eyes in about a 3 minute time frame my son had chemical burn/ rash on his back and chest area and literally took all the silver off my jewelry, i have never experienced this in my 40 plus years of traveling and after explaining to the staff, that so many chemicals are toxic and its a saftey concern for anyone with breathing problems and small children they did nothing, a guy walked out and from 3 ft away said yeah i smell it from here ,They did nothing at all to correct it or even check the level of chemicals, now the pool was beautiful except for the overflowing ashtrays, they dont seem to maintain any areas in the hotel, 4th floor still smells like paint and there is a big letter of "Stop All Work"posted on the front of property, i can only imagine why, however there were no bedbugs and the pool was nice, this hotel failed in every way possible

Our room was not available until after 4pm. Hotel did not offer any compensation or convenience for the wait. The pool was full of guests smoking cigarettes and tobacco. The smell was overwhelming and our family could not enjoy the pool. The room was very dusty and not kept up well.