Radisson RED Miami Airport

Room services was every three days, I believe it should be every 2 or upon requests. There were always lack of towels at the pool. We were staying 3 at each room and always they let only two towels. The space and the rooms were great. Service very friendly always. Pool was clean and good. There were also a table tennis that was fantastic for kids.

When i checked in the room key didn't work i got locked out twice they moved me to a different room and that room AC didn't work me and my 3 kids sweated all night because i was told they couldn't do anything about it till the next day they next day i had to move AGAIN so inconvenient

This hotel was very clean. Staff was very hospitable. I would stay here again and also recommended to my friends and family.

Hotel is located very close to the airport which is convenient when waiting to take a flight. The facilities look new, with a modern feel and clean. However, due to the poor customer service my family and I received, I would never return nor recommend it to anyone. One of their front desk person, evidently does not like what he does or he is just lazy. Every single time he was on his shift, he placed all the calls on hold without even acknowledging nor allowing me to speak. This happened so many times even before our arrival to the hotel, when we needed guidance about the shuttle, until when we needed assistance with our next door neighbors that were having a loud party. He never allowed me to speak, he automatically said" please hold" and left me waiting. While I was on hold my husband went downstairs to speak to him, and guess what? He was there doing nothing. If the hotel management does not take action this hotel will loose business in no time. I am sure I was not the only customer that went through this!

There is a lot to like about this chic hotel including easy parking and proximity to the airport. There are a few things that are non standard that hopefully will be addressed: Shower has a transparent, fixed half door. In addition to making the bathroom unusable by others, water splashes outside onto the carpet. At least the sink should have been outside which helps with a family of 4. No exhaust means smells and water vapor linger for a long time. Main table and side tables are open with no drawers so your items look cluttered. The main room light is four bulbs hanging low from the ceiling and glaring into your eyes. I prefer overhead soft lighting.

I guess I should’ve done a better search of the area the hotel was in… definitely not in the safest part of town. There was even a homeless person taking food from the breakfast buffet in the morning which helped us decide to go to ihop instead. The hotel was very clean and bright. Quick check in, and the kitchen open til 10. I wanted soup after a long travel day (which is on the menu online) but settled for chicken tenders and fries which were fresh and hot. Also decently priced for Miami hotel food. The room was clean, bed comfy, and no sign of bed bugs. The ceiling was a little odd, but I guess that’s their design.. looks like cement they told construction workers to write on, lol. The toilet seat is a very odd shape. I’m pretty small, but if I was petite or a child, I would’ve fell in the toilet. The shower door, or lack there of, left you taking a freezing shower that water splashed all over the bathroom floor.. also being a slick plastic shower liner, it was incredibly slippery. The shower head was awful, very little water spray or pressure. And not many places to put things in the bathroom in general.. having to use the toilet seat to place toiletry bags on. Despite the planes flying over which came with the location and didn’t bother me at all, there was a weird knocking sound during the night that kept waking me every 30 minutes or so. Overall it was an okay stay, but I will be staying elsewhere next time I’m in the area.

Meh. Kind of dirty and kids running around the bar

My stay was great! Only thing if you have little ones pool was deep overall great!

Not great for kids. Beautiful property. Very modern and industrial looking. Love the theme but pool is dangerous for littles and the rooms are concrete and not great for noise control. Showers are also very dangerous. No slip resistance. Both kids fell and hit their heads. Thankfully minor injuries.

The walls are dirty and the ceilings look unfinished but that’s in all the rooms so it’s there ugly design. My family had a couple of rooms there so we were able to see other dirty rooms.