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Kaleb
4 Jul 2024 - 13 Jul 2024
reviewed on hcom
5 out of 5 stars
The hotel is great super clean family friendly and the kids loved it. It is in a good area if you plan on visiting the keys, Everglades and Miami area all in one trip.
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Jasmine
26 Jun 2024 - 28 Jun 2024
reviewed on expedia
5 out of 5 stars
Our family has a nice time staying here. I wish the hotel could provide stool for the kids to use the bathroom sink, which obviously a lot of resorts don’t.. Everything else is nice.
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Jackie
27 Mar 2024 - 31 Mar 2024
reviewed on expedia
4 out of 5 stars
Large rooms with plenty of space for my family of 3 in a king room with couch and kitchenette.
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John
18 Mar 2024 - 19 Mar 2024
reviewed on hcom
5 out of 5 stars
Nice hotel, brought grandkids with us to visit the Everglades. Great location
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Ashley
17 Feb 2024 - 18 Feb 2024
reviewed on expedia
3 out of 5 stars
Place was clean. Room was a studio king and was very clean and spacious. Hot breakfast was breakfast sandwhiches and cheese omlets, both were terrible so we mostly had yogurt and cereal. We stayed 1 night on our way to southern Florida with our kids and we plan to go into the pool after a long drive. We bring the kids to swim and after they get in for a couple mins, we are told by staff the pool closes at 8pm. Which it is already 8p at that time. We point out that the 2 signs located there at the pool, the property listing on Expedia, and also the hotels website ALL say it closes at 10pm. We are told that the management has changed the time to 8pm. For a family checking in, unpacking, finding dinner in the area, etc. Closing at 8pm doesn't give you much time to swim and at the very least the updated closing time should have been reflected in 1 of those 4 posted areas. We specifically booked a hotel with a pool that would be open late for the kids to enjoy a nice swim after a long car ride. Management should accurately reflect what they offer and what time these offerings are available, otherwise it's false advertising.
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Usharani
23 Dec 2023 - 25 Dec 2023
reviewed on expedia
5 out of 5 stars
Clean and tidy place. Best for families
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Jennifer
1 Jul 2023 - 2 Jul 2023
reviewed on hcom
3 out of 5 stars
The staff was amazing, and the location is pretty great, but the room was so humid and the smell of cleaning products was so strong (I think from the humidity). Our two kiddos were having trouble breathing with their asthma. That was the only problem. Everything else was good!
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Nicole
6 Apr 2023 - 11 Apr 2023
reviewed on hcom
4 out of 5 stars
We had a very good stay at this hotel.We stayed here because they are dog friendly. There was a sign indicating furry friends would get small amenties, but I never received anything throughout my 5 night stay for my dogs. The breakfast was very good. Items featured were sandwiches, kettle oatmeal, hard boiled eggs, yogurts with an excellent fixing bar, waffles irons. I was pleased with the quality of food offerings. Our room was spacious and well-equipt. The pull out bed, however, was awful! The mattress was so thin. The bar was in my back which resulted in an uncomfortable sleep. The pool area was so pretty and allowed for good tanning. The only issue, and it can be a huge one for some families, is that the pool hours are from 8 am-7 pm. Too late of an open time and too early of a close time. Within the patio area were two gas bbq grills. They were clean and newer looking so we took advantage and grilled steaks one night. The gym is open 24 hours and has some free weights, univetsal machine, a very good amount of cardio machines and a Peloton spin cycle. Within the gym was a small laundromat. Each machine was $3. I always saw someone cleaning, so on the surface rhings were clean, but the place is in need of a deep clean. Many common area carpets had stains. Front desk staff were polite, but never overly friendly. My advice to the hotel: indicate a dog relief area and offer a bag station; use real plates and silverware to cut down on one time use paper and plastic products
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Nicole
9 Feb 2023 - 11 Feb 2023
reviewed on orbitz
4 out of 5 stars
Nice property for the area, which is generally not a place I would let my kids run around outside at night. It's got a lot of people coming and going, but I did not have any issues with my car or belongings. The staff was pleasant and the rooms were clean.
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Amber
12 Feb 2023 - 13 Feb 2023
reviewed on hcom
3 out of 5 stars
I have videos. The doors are so warped I physically have to throw my entire body into them to get into the bathroom. Both from the kitchen/bedroom area. Seriously. Not only that but the plugs and appliances don’t work. I have video of that too. Honestly there was ONE remote for BOTH tvs. Luckily it was a universal but between the kids and my husband I’m going back and forth.