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SureStay Plus Hotel by Best Western The Villages

Kids stay free
8.4/10 Very Good
(346 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

Along with an outdoor pool, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, multilingual staff, a convenience store, and a front-desk safe are onsite. Change of towels is available on request.

Nearby attractions

SureStay Plus Hotel by Best Western The Villages is located in Lady Lake. Orange Blossom Hills Golf & Country Club and Lakes Of Lady Lake Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Spanish Springs Town Square and The Villages Market Square.

Popular amenities

Family friendly

Fence around the pool
Grocery/convenience store
Laundry facilities
Microwave
Outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi
In-room wifi speed: 250+ mbps (good for 3–5 people or up to 10 devices)

Food and drink

Free full breakfast available 6:30 am–10:00 am on weekdays and 7:00 am–10:00 am on weekends

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Laundry facilities
Multilingual staff

Accessibility

Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Pool hoist on site
Stair-free path to entrance
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk

Things to do

Outdoor pool

Outdoor

Pool sun loungers
Pool umbrellas

Conveniences

Elevator
Front-desk safe
Grocery/convenience store

More

Renovated entire property - may 2022
Smoke-free property

Nearest Airports

Airplane
Orlando Sanford International Airport
72 km from this hotel
Orlando International Airport
85 km from this hotel
map

Reviews that mention...

Family Reviews

for SureStay Plus Hotel by Best Western The Villages
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

3 reviews

Review data

5 star reviews

67%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

33%

We have selected a sample of reviews which reflect what families have said about SureStay Plus Hotel by Best Western The Villages

Latest reviews (3)

K

Kenneth

11 Oct 2024 - 13 Oct 2024
reviewed on hcom

1 out of 5 stars

Our stay was ok. I expected better with the Best Western and The Villages names attached to it. Front desk clerk during 1st shift on day of check in was rude, there were dead bugs all over the door to our room, cheese puffs in the dresser drawer, the carpet hasn’t been cleaned the children’s feet were black from it, the orange juice at breakfast was spoiled and while back and forth from the car to our room getting ready to leave, we were gagged by cigarette smoke.
N

Natalie

23 Feb 2024 - 24 Feb 2024
reviewed on expedia

5 out of 5 stars

My family had a great time at the SureStay hotel. The room was clean and the staff was very welcoming. The beds were comfortable and the breakfast had a variety of foods. I would definitely recommend it and will be back next time I visit.
A

26 May 2024 - 27 May 2024
reviewed on hcom

5 out of 5 stars

We all had a great nights sleep, after showers and kid's bubble bath. Breakfast was satisfactory.
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