Hampton Inn & Suites Orlando-South Lake Buena Vista

It was not very clean They let two bus loads of kids come in And stay on the 4th floor where we were staying They were extremely loud till late at night And nothing was done about it

The suite was super spacious. Made it easy to stay with a family and not feel on top of each other

The staff was great. Only one thing concerned me. At the breakfast between the toaster and the bread container rested an all metal pair of tongs. The place was loaded with kids and the thought of a young one using those metal tongs to remove bread from the toaster and electrocuting themselves made my blood run cold. Replace the metal tongs with wood or plastic!

Huge rooms clean an comfy! Breakfast due to pandemic not so good! But room worth it! Booked 2 rooms for my family to rest before drive back to NC after last park visit. Very comfortable and Huge . Great staff!

The first room they gave us was looking old. Only 2 towels in the bathroom for a family of 4. Electric plugs on beds side table was not working until we wiggled it. At around 11:30 pm the smoke detector started chirping every 30 seconds. I made a video of it and took it downstairs. Probably it needed a battery change but I was being told that it can't be changed until morning! When I told them I can't wait until morning they moved us to another room in another floor. I woke up my family, back all our stuff again and went upstairs and the room was similar, 1-2 towels, stains on bathtub. After, 2 day of stay we requested room service. When we returned in evening all dirty towels were removed and nothing was left behind. My wife went downstairs and requested towel. They told her they are out of towel and gave her few swimming pool small towels. The breakfast was not good quality and tasteless. We preferred this location because of its proximity to Disney parks and free breakfast in the morning but after 2 mornings we chose to go to Starbucks for breakfast. Will make a note of this location and will never go back to this location.