Holiday Inn Express & Suites Chaffee-Jacksonville West, an IHG Hotel

About the hotel

An outdoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.

Nearby attractions

Holiday Inn Express & Suites Chaffee-Jacksonville West, an IHG Hotel is located in West Jacksonville, a neighborhood in Jacksonville. River City Playhouse and Strand Theater Site are cultural highlights, and some of the area's activities can be experienced at Panther Creek Golf Club and Bent Creek Golf Course. Ritz Theatre & LaVilla Museum and Alexander Brest Planetarium are also worth visiting.

Popular amenities

Family friendly

Free cribs/infant beds

Free rollaway/extra beds

Laundry facilities

Microwave

Outdoor pool

Refrigerator

Snack bar/deli

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

Free buffet breakfast

Guest services

24-hour front desk

Daily housekeeping

Dry cleaning service

Laundry facilities

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Pool hoist on site

Roll-in shower (select rooms)

Well-lit path to entrance

Wheelchair accessible (may have limitations)

Wheelchair-accessible parking

Wheelchair-accessible pool

Wheelchair-accessible registration desk

Things to do

Fitness center

Outdoor pool

Outdoor

Terrace

Conveniences

Elevator

Free newspapers in lobby

Front-desk safe

More

Smoke-free property

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Nearest Airport

Jacksonville International Airport

26 km from this hotel

Reviews that mention...

All reviews (3)staff (2)

Family Reviews

for Holiday Inn Express & Suites Chaffee-Jacksonville West, an IHG Hotel

3.5 out of 5 stars

3 reviews

Review data

5 star reviews

67%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

33%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express & Suites Chaffee-Jacksonville West, an IHG Hotel

Latest reviews (3)

S

Salisa

4 Aug 2023 - 6 Aug 2023

reviewed on hcom

5 out of 5 stars

Came to Jacksonville Florida to visit family with my family. Hotel staff were very friendly and professional. Overall we enjoyed our stay.

S

Sharon

30 Dec 2022 - 1 Jan 2023

reviewed on hcom

1 out of 5 stars

Price was high. Door would not unlock,being a heart patient,it was kinda scary. When you flush you had to hold handle and air conditioner and heater control was on On. The young lady on the first day at the desk unlocked and promised maintenance but they never showed up Grandbaby step in poop out on ground brand new shoes. So they need poop bags available.

A

18 Jun 2024 - 19 Jun 2024

reviewed on hcom

5 out of 5 stars

The hotel was perfect for our family of 6. And the service was fantastic! From the incredibly nice woman at breakfast to the housekeeping member who promptly notified the front desk that our daughter left behind her retainer and a book. We were only 20 minutes away when the front desk called!