Hampton Inn Seaford

When I booked the stay, it said pet friendly. When I checked in I had my pet with me and had a whole conversation about my dog with both clerks and the family behind us. The hotel had a poster up about how the hotel was pet friendly. They never said that there would be an extra charge of $75 for my pet. The manager called the next am and was adamant that he was charging me and he did charge my credit card. He asked if the check in clerk had told me about it and I said no but he still insisted I had to pay. I understand a reasonable fee for cleaning but this is outrageous and should be communicated before you check in.

We use this hotel to visit family and we frequent Hampton in properties in many states . When you arrive at the hotel you are greeted by a nasty staff member that doesn’t care about any of their guest . We witnessed an 80 year old couple treated poorly when we approached to check in we got the same treatment …. The breakfast was good but the rooms were just ok. Management could make this a nice Hotel if they would just train the staff and hold bad associates accountable for how they treat their guest. We wish we didn’t need to use this hotel but it’s the only Hilton property in town. Good luck!