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Katharine
15 Aug 2024 - 17 Aug 2024
reviewed on hcom
5 out of 5 stars
Very nice staff - arrived early and was able to check in early after signing up for the Hyatt rewards program. Two queen bed room + pull out couch was big and accommodated two adults and two kids (6 and 11). Free breakfast was great with lots of options (eggs, ham, potatoes, bfast burritos, breads, oatmeal, fruit, yogurt, and plenty of coffee). Decent happy hour and fast WiFi. Located a short walk from the Denver art museum, downtown shopping mall, capitol building, and by several bus lines.
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Joseph
16 Jun 2024 - 18 Jun 2024
reviewed on hcom
3 out of 5 stars
Stay was fine other than the room (booked for 6) was supplied with only 2 towels. I had to call twice for an adequate amount for my family to shower. The Pool area was decent but again, no towels. Multiple people there complained of this. And lastly, the parking! Horrible set up. We weren’t advised until the day of check in that there was no parking available and were told that the $64 valet was our only choice other than the “use at your own risk” parking lot in the back of the building. Customers of 2 nights or more should have this service free of charge.
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Anthony
15 Jun 2024 - 18 Jun 2024
reviewed on hcom
1 out of 5 stars
Check in is at 4, arrived to the hotel at 3:45pm got room at 6pm. Next day got room service but they took all of our bath towels. Day after that we got room service, they left us towels but took all of our TP. Phones in the rooms do not work to call front desk. Awful experience from start to finish, I will never have my family stay there again or recommend anyone stay there.
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Devoe
23 May 2024 - 26 May 2024
reviewed on expedia
5 out of 5 stars
Housekeeping staff is amazing Front desk was really helpful Valet was really nice. My family and I will definitely recommend and will be booking in the future
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Ronnie
18 May 2024 - 19 May 2024
reviewed on expedia
2 out of 5 stars
When we arrived we pulled into the valet parking area. The staff stood at the door and just looked at us. I got out and asked if valet was available and the staff member said if you want it. Later the next morning We got stuck on the 11th floor when the elevator stopped working. Called the front desk and they said can you use the steps.
The staff member said I don’t know how to fix the elevator. I had to haul 3 kids gear down to main level. When I went to check out the staff informed me that they will get the utility elevator working later in the day.
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Jennifer
17 Feb 2024 - 19 Feb 2024
reviewed on expedia
5 out of 5 stars
The staff was very helpful and friendly. We opted to pay a little more for a high floor, advertised as quiet. There was a family next door that was so loud most of the night and early morning. Otherwise, great stay!
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Alyssa
19 Jan 2024 - 21 Jan 2024
reviewed on expedia
1 out of 5 stars
The staff was rude, I had to call and message three times for the fridge to be fixed as I was traveling with a toddler that only drinks milk.
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Russell John
16 Jan 2024 - 18 Jan 2024
reviewed on travelocity
3 out of 5 stars
Lots of kids running around hallways and slamming doors, repeatedly had to find the valet person who was free-roaming around lobby to give my keys to him, bathroom toilet continuously ran after flushing it the first time the entire stay…. Other than that pretty standard, nothing stood out.
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Kathryn
12 Jan 2024 - 13 Jan 2024
reviewed on expedia
5 out of 5 stars
We love staying at Hyatt place in Denver! Close to everything, downtown, and family friendly. We will be back again again.
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alonna
23 Dec 2023 - 27 Dec 2023
reviewed on orbitz
3 out of 5 stars
Convenient area in Downtown Denver near popular amenities. The staff was friendly and the rooms were decent. I was disappointed in housekeeping. Out of the 4 nights my family spent at the hotel, our room was only cleaned once. I also wish the breakfast bar had more variety. Overall a decent place to stay.