Hyatt Place Denver Airport

Great room for a family of 5

nice room size for our family of 5, will visit again

Great place for family

Hotel is ok but we had hard time getting someone to clean our room. We stayed for 6 days. After day 2, I asked front desk to have our room cleaned. When we got back in the evening, room had not been cleaned. I called front desk and got an apology and that it will be cleaned tomorrow but sadly same thing the next day and day after as well!! I understand it was busy July 4th weekend and they were probably understaffed. I wish they had just said that and clearly said they wont be able to clean it, instead of assuring that it will be! We booked from Hotels.com and other family members had booked directly from Hyatt's website. Their room got cleaned after day 3, once they asked! So couldn't help but think if ours got handled differently because we booked from 3rd party? I had not expected this kind of service from Hyatt.

Easy checkin. Great customer service. Was busy and short staffed but always took the time to answer questions and help. Great dining selection and in walking distance. Our family had a few drinks at the bar and had great service there as well. Definitely will come back. We are doing a cross country trip and by far this was the best customer friendly hotel we stayed at!!!

Was very upset with our stay, upon arrival which was around 5pm we got their and check in time was at 3pm they still had no rooms ready for us, we booked for 3 rooms and neither one was ready we waited what seemed like almost 1 hour for our rooms once getting our rooms and being charged the manager ended up charging the wrong room to the wrong person so that other person was charged twice then he said he could fix it and it would be dropped off but wouldnt recieve that refund intil 5-6 business days 🙄. Once we go to our rooms we notice they gave us the wrong rooms, the restrooms are so so small some of the lights did not turn on and the connections to connect hair dryer or straighner ect...where very loose and didnt hold the connection. We had already booked tickets to meow wolf and where almost running late due to not get our room right away so we unpacked hot ready and left, by the time we came back which was around 10ish we where so tired from our drive and the walk at meow wolf we where ready to sleep. My kids opened up the sofa bed and the sheets where dirty and it had alot of crumbs of i dont know what!!!! So i had to call front desk to let them know, so they gave us another room we had to pack up all our stuff again and move to another room. Thats everything that happened on our 1st visit and stay with hyatt which will be our last. Not to mention that i noticed i have 4 pending payments for my room 😠 so very disappointed.

We did the stay and fly option. One of our 2 cars was broken into right in the front of the hotel . The lock was drilled out and some loose change stolen. Sad ending to a great holiday with family.

Three night stay with my 5 kids. I was very pleased with our room. Staff was friendly, hotel was clean and well kept. Breakfast was nicely organized, alot of options and the cooking staff was very kind. With in walking distance to a convenience store and serval restaurants. Although I did not use them, there is a pool and weight room.

Hello my family and I recently stayed at this hotel everything was wonderful and I would recommend this hotel to family and friends. The only down side is we had a problem with our key cards and were told the door needed to be replaced so we had to switch rooms (which was not a big deal at all) but we were told we would receive some sort of discount for the inconvenience and we never did receive a discount. So I just thought that was strange that we were told that but didn’t get it.

Upon arrival there were no rooms available even though I reserved the room. Rooms were dirty due to short staff. The location only had 1 employee running the whole hotel at night. We finally got a room, but room was dirty. Lifted the sheets and found eye liner inside the sheets and the other bed seemed like someone was already laying on it. The employee at night was helpful and she felt bad, we asked for cleaned sheets and clean stuff but even that was hard to get. I decided to clean the room at midnight. Now I can’t reach anyone for a refund even though I was told I would have a discount. Upsetting due to me having my entire family and no rooms available at midnight.