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Diamond Mountain Casino Hotel

2 1/2 star hotel
Connecting rooms
8.4/10 Very Good
(833 verified Hotels.com guest reviews)
See verified family reviews (10)

generated by AI based on family reviews

Overview

Diamond Mountain Casino Hotel offers comfortable rooms with great showers and comfy beds. Families appreciate the convenience of the nearby gas station and the fun the kids have in the pool. While some guests mention a lingering smell of cigarette smoke from the casino, many praise the cleanliness of the rooms and the welcoming staff. Please be aware that breakfast is not included and the casino is not a smoke-free environment.

Guest highlights

The comfy beds
The fun pool for kids

About the hotel

Along with a casino, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a coffee shop/cafe are onsite.

Nearby attractions

Diamond Mountain Casino Hotel is located in Susanville. Lassen County Fairgrounds is a local attraction and the area's natural beauty can be seen at Susanville Ranch Park and Cascade Range.

Popular amenities

Family friendly

Indoor pool
Laundry facilities

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Coffee/tea in common area(s)

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator

Things to do

Fitness center
Indoor pool
Spa tub

Outdoor

Firepit
Outdoor furniture
Picnic area

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Gift shop/newsstand

More

Casino
Smoke-free property
map

Reviews that mention...

Family Reviews

for Diamond Mountain Casino Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

10 reviews

Review data

5 star reviews

50%

4 star reviews

30%

3 star reviews

10%

2 star reviews

10%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Diamond Mountain Casino Hotel

Latest reviews (10)

E

Erinn

4 Jul 2024 - 6 Jul 2024
reviewed on expedia

4 out of 5 stars

The property was convenient for us as we were visitng family that lives nearby. The room was clean and spacious. The overwhelming smell of stale smoke that accosts you as you enter the lobby is absolutely awful for those of us who don't smkoe. Thankfully, the room did not smell like smoke. I know that the casino allows smoking, but the smell is my only criticism.
R

Ramona

31 May 2024 - 4 Jun 2024
reviewed on hcom

5 out of 5 stars

Our room was clean and cool. The other room i booked had a broken air conditioner and my other family members were hot. The shower was great and the water pressure was wonderful. The bed was comfy The smoke smell in lobby and restaurant iilunpleasant but our floor and.room were fine
N

Neil

7 Feb 2024 - 13 Feb 2024
reviewed on expedia

4 out of 5 stars

I found this casino very pleasant. I am from New Mexico and found that your casino was not a smoke free environment in the inside of the casino. IN NM our casinos are smoke free. That was a little disappointing. Did love the bar area, "z" was a friendly and fun bar tender. The room was very comfortable. The mattress was a little uncomfortable but not bad. Close to my family, that was a big plus. I would stay at this casino again. Thank you.
D

Dawn

Invalid Date - Invalid Date
reviewed on orbitz

5 out of 5 stars

We stayed at this hotel so we did not have to drive home to Redding after our daughter’s basketball team competed at Lassen High. We did not enter the casino or eat at the restaurant. There was a strong smell of cigarette smoke from the casino that lingered in the lobby, but we were so thankful it did not enter the actual rooms. We were also delighted to see it was not a pet-friendly hotel. (Nothing worse than being subjected to other people’s dogs barking nonstop when they are left alone. Or, having them lunge at you or your children in the hallways.) The room was clean and comfortable and well appointed. We have stayed at many hotels over the years, and we agree that this was one of the most pleasant stays. A big thank you to the kind and welcoming staff too!
K

Katrina

28 Jan 2024 - 29 Jan 2024
reviewed on hcom

2 out of 5 stars

While booking our stay I was aware of a possible $50.00 deposit but when I got to the hotel, it was actually $125.00. The lady at the service desk was rude about us being early (we had an infant so we thought we’d try to see if they were able to check us in early) and told us to come back at a different time. We decided to get some food and then wait the rest of the time in the lobby. A gentleman came in and was able to check in before the time we were given. The hotel is attached to a casino so it smells like smoke regardless of being in a smoke free room.
R

Robert

11 Jul 2023 - 12 Jul 2023
reviewed on orbitz

5 out of 5 stars

The best thing to me was the beds! Now this is my opinion but it was very cozy and I slept like a baby. That is not normal and I did not even drink.
H

Heather

26 Jun 2023 - 27 Jun 2023
reviewed on orbitz

5 out of 5 stars

I’m not a smoker so it was s bummer that the whole building smells like smoke. But not a big deal for one night. The staff was friendly and helpful and my kids loved the pool. Rooms are nice and clean.
s

stacey

2 Feb 2023 - 3 Feb 2023
reviewed on hcom

4 out of 5 stars

I have been staying here every time I come to susanville to visit my family. I come to this motel mainly for the great breakfasts and the discounts on it. Since they no longer offer that, I now have the freedom to look at other hotels in the area. The staff is very friendly and helpful though
K

Kayla

5 Jun 2022 - 6 Jun 2022
reviewed on orbitz

5 out of 5 stars

Amazing quiet and kind. Enjoyed our quick stay we had and needed from driving. I do wish it had a breakfast that was included though as I traveled with kiddos, this was the only thing missing. But an amazing place to stay and a gas station was next door making it even better to get back on the road!
L

Lisa

3 Dec 2021 - 5 Dec 2021
reviewed on hcom

3 out of 5 stars

My reservation said that we got breakfast for 6 included. We have stayed for many years at this location and each time have always got enough “vouchers” for their cafe for “breakfast” or whenever you want to use it… never had a problem in the past and didn’t expect one this time until we went to eat and my one voucher that I was told would have a note listed in our room notes for, was simply for ONE $8 off.. we did get 2 vouchers (apparently one for each night stay). When I was told that we only got those 2 and not 2 for everyone in the room, I cashed out both of them and will not be staying here again. Like I said, we have stayed here many times because the vouchers and the indoor pool make it a nice little vacation for both adults and kids. Oh and I was told that I booked a room rate less than what was posted on their site “through a 3rd party. And if I wanted to get the vouchers I would have to pay an additional $10 per person for an $8 voucher.” I would have bought that had my reservation NOT said, “breakfast for 6 included.” Anyway. My point to this is, if you are expecting to have breakfast for anymore than 1 person in your room, per night, don’t expect it from this place. The pool and gym were fun for the kids. The spa was “closed” because the maintenance guy decided to drain it on Friday night and put too much chlorine in it on Saturday morning.
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