Best Western Miner's Inn

Our family had a wonderful time during our stay.

A tale of mixed experiences. My family of 6 arrived with a reservation for a suite. Our room was only a double queen with no pull out couch. They gave us a second room, but tried to charge us for it. After some conversation, they agreed to comp us the second room. The staff was very friendly, but it wasn't great to have our family separated.

am writing to express my considerable disappointment regarding my recent stay at your hotel. Despite having reserved a suite room well in advance.I was given a standard room . There are six family members, four adults and two children, and two of them had to lie on the floor with great difficulty.Not only did this fall woefully short of my expectations and the description I had been assured of, but it also significantly impacted the quality of my stay. I had chosen your establishment based on its reputation for quality and service, and I must say, my experience has been a significant letdown. I expect immediate action to be taken to rectify this situation, including suitable compensation for the inconvenience caused.

Well at first the hotel seemed awkward since I got a room that was on the backside. But the room was awesome (a suite). Very clean, large, comfortable beds, etc. There was two pools on the property, which I thought was impressive. Breakfast was also great. Huge safe parking lot. And even a cute outdoorsy area with a small play structure for kids.

This place was excellent. The room was extremely spacious! For our family we could. not ask

We checked in exhausted after a 12 hr drive drove to the room since it was pretty far from lobby turned out key card was not working so had to go back to lobby then drove back to the room key card did work but the condition of the room was so bad so dirty smelled of urine and mold there was no ac unit just an open hole we called the lobby and did get another room much closer to the lobby was a lot cleaner beds are not comfortable the breakfast bar was great my family really enjoyed it

We have stayed here at least ten times, because they have suites big enough for our family to stay in. This stay was a disappointing, due to cleanliness/maintenance issues. There was dried, melted, cookie dough ice cream all over the sidewalk to our room, a plastic hairnet floating in the swimming pool, and at least 20-30 human hairs on the floor of the bathroom. There was mold/mildew in the bathroom as well. The lamp shade in our room was broken to bits, but still being used. There was a clump of old hair in the tub train as well. They also have also put in new mattresses...but they are queen sized, as opposed to the old king sized, which wasn't as big of a deal but disappointing...at least they were new(er).

Overall, this is a great property for kids and pets. Service was great and property was in pretty good shape. We were disappointed that our pool was green and looked like it needed maintenance.

Check in was easy, room was decently clean with exception of the shower. Curtain bottom was covered in pink mold and definitely needed changed out. Bed was very comfortable but not enough blankets as the comforters are super thin. Ac in room was super loud and not very cold. The pool which you have to access through the main office which was weird in itself, was dirty and the front desk clerk had her own 4 kids using the pool for entertainment and helping themselves to juice and breakfast snacks at 6pm.

Spacious and clean. Lots of options for breakfast which is super helpful for kids and picky eaters. They even had gluten free options. Area felt safe. The staff was very nice.