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Hotel Zeppelin San Francisco, a Viceroy Urban Retreat

4 star hotel
Kids stay free
Connecting rooms
8.6/10 Excellent
(1011 verified Hotels.com guest reviews)
See verified family reviews (4)

About the hotel

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Other amenities include a 24-hour business center, WiFi in public areas, and valet parking.

Nearby attractions

In the entertainment district, Hotel Zeppelin San Francisco, a Viceroy Urban Retreat is in Union Square, a neighborhood in San Francisco with good shopping. Golden Gate Bridge and Grace Cathedral are local landmarks, and travelers looking to shop may want to visit Pier 39 and Union Square. Looking to enjoy an event or a game while in town? See what's happening at Oracle Park or Chase Center. Spend some time exploring the area's activities, including boat tours, golfing, and segway rentals/tours. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

Arcade/game room
Free cribs/infant beds
Laundry facilities

Wifi

Available in all rooms: wifi (usd 0 per stay)
Available in some public areas: wifi (usd 0 per stay)

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Continental breakfast available for a fee 7:00 am–11:00 am on weekdays and 8:00 am–1:00 pm on weekends: usd 13-19 per person
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Valet for wheelchair-equipped vehicle
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Arcade/game room
Billiards/pool table
Fitness center

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby

More

Fireplace in lobby
Renovated entire property - march 2016
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Metropolitan Oakland International Airport
19 km from this hotel
San Francisco International Airport
19 km from this hotel
Norman Y. Mineta San Jose International Airport
64 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel Zeppelin San Francisco, a Viceroy Urban Retreat
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

4 reviews

Review data

5 star reviews

75%

4 star reviews

0%

3 star reviews

25%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hotel Zeppelin San Francisco, a Viceroy Urban Retreat

Latest reviews (4)

d

dawn

3 Jul 2024 - 6 Jul 2024
reviewed on expedia

5 out of 5 stars

Great hotel, I’d stay here again. My kids loved the game room and I loved the adult shakes 😌!
K

Kristin

7 Feb 2023 - 10 Feb 2023
reviewed on orbitz

5 out of 5 stars

Perfect location, great amenities, will recommend to any friends & family headed out west!
T

Tasha

26 Jan 2023 - 27 Jan 2023
reviewed on orbitz

5 out of 5 stars

Was nice and clean, wish my stay was longer to spend time in the game room. I hope to be back soon with my family.
C

Carlos

24 Nov 2022 - 27 Nov 2022
reviewed on hcom

3 out of 5 stars

This Hotel has a great facade. It is stylish in the lobby. The staff is friendly and very helpful. The location is very convenient. But… there is something wrong with the building that it emits an odor than can only be described as infant feces. It’s terrible. We had to switch rooms it was so bad, and we tried different rooms. We finally found one that had a reasonable bouquet, but still not great. Whatever needs to be done to rectify that issue should be top priority. If it hasn’t been addressed, I would steer clear of this place.
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