Hawthorn Suites by Wyndham Victorville

Was just there over night for a family meet up. Front desk was great, no issues during check-in or stay. The room was clean and comfortable,

We were able to enjoy our breakfast outside under a tree with artificial grass so it wasn’t dusty or brown. There was a fence to block out noise and ugly sites. There were several options for fun for the kids - basketball, miniature golf (one hole) and pool. It was a lovely oasis in the midst of a busy shopping area.

The room was clean and comfortable until I started to see small baby roaches then I wanted to get my bags off of the floors and I didn’t want to walk around without shoes on. The view was of the parking lot and restaurants.

Highly recommended this hotel. Staff is super friendly and kind. The rooms were clean and comfortable for a family of four. I will definitely be staying at this hotel again.

My family and I enjoyed the suites room they have. Nice clean and comfortable. The pool was open and not too deep for the kids . Will definitely stay again.

Everything was good The only thing I didn't like is they don't have supervision of the pool area Teen getting high and eating in the pool area Playing not proper games for my little ones was uncomfortable

Love the big spacious rooms for my family Nice Service friendly welcoming Breakfast included is a plus Recommend

I reserved a room here to attend a family members funeral. After driving many hours of driving, I checked in. When I walked into my room, I quickly learned that I was given the incorrect room key. I walked in to someone else's room. These guests here did not find out because I closed the door seconds after seeing their open luggages and personal items laying around the room. I laughed it out and went straight to receptionist to notify of her mistake. But, it turns out that the receptionist's had switched shifts and a new one was in. I found out because after telling the receptionist of their mistake, she replied with anger. I asked her why she was so angry after I told her of this mistake. She said that it wasn't her fault.I told her that that was irrelevant to me because my concern was to get the correct key. The problem here was not the mistake made, but intead. The problem is the way it was handled. The service this receptionist provided was unlike any other. It was her terrible service that stood out to me. If I wasn't in such a hurry to make it to the funeral, I would've checked out to find another place to stay. I'm sorry if she was having a bad day, but that's not an excuse to mistreat others. I will never come back to this place. I also made sure to mention this to the rest of my many relatives coming from out if state and looking for a place to stay.

Our stay was very pleasant. The room was very clean, and the bed was super comfortable. The staff was very nice and polite. The overall Hotel was very clean and suitable. We had a great experience, since the hotel is Pet Friendly, we were able to bring our baby (doggy) with us.

Stayed here for a night while celebrating a family members birthday. I called while on the way to see if we could drop off a cake before check-in but their fridge was not working. I asked if we would be able to check-in early but they stated checking in ANY time before the scheduled time would result in a $50 charge, even if it was just a few minutes. Thats fine, I can understand that, what I don't understand is why my entire party had to wait over 30 minutes in the lobby because the room was not ready. I had called hours prior, this should have not happened. They make a fuss about arriving early and then make their guest wait in lobby for the better part of an hour, not a good way to get repeat customers. Definitely not considering this place next time I go back to Victorville.