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Homewood Suites by Hilton Palo Alto, CA

3 star hotel
Connecting rooms
9.2/10 Wonderful
(574 verified Hotels.com guest reviews)
See verified family reviews (8)

generated by AI based on family reviews

Overview

Homewood Suites by Hilton Palo Alto offers spacious suites perfect for families, with comfortable beds and nice, clean rooms. Families appreciate the free parking, the fun pool (though small), and the consistently delicious and varied breakfast. The helpful and friendly staff are frequently praised, making for a welcoming stay. While some minor issues such as musty rooms or uncomfortable pillows have been noted, the overall experience is positive.

Guest highlights

The spacious and clean rooms, perfect for families
The consistently delicious and varied breakfast spread
The helpful and friendly staff
The fun pool, ideal for kids

About the hotel

An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and conference space.

Nearby attractions

Homewood Suites by Hilton Palo Alto, CA is located in Palo Alto. Mountain View Center for the Performing Arts and Shoreline Amphitheatre are cultural highlights, and travelers looking to shop may want to visit San Antonio Shopping Center and Charleston Plaza. Looking to enjoy an event or a game while in town? See what's happening at Levi's Stadium or Stanford Maples Pavillion.

Popular amenities

Family friendly

Free cribs/infant beds
Full-sized refrigerator
Kitchen
Laundry facilities
Microwave
Outdoor pool
Rollaway/extra beds (surcharge)
Separate dining area
Sofa bed

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 restaurant
Free on-the-go breakfast available daily 8:00 am–10:00 am
Free reception (select days)

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Free grocery shopping service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center
Outdoor pool

Outdoor

Bbq grill(s)

Conveniences

Elevator
Front-desk safe

More

Designated smoking areas (fines apply)

Nearest Airports

Airplane
Norman Y. Mineta San Jose International Airport
18 km from this hotel
San Francisco International Airport
33 km from this hotel
Metropolitan Oakland International Airport
36 km from this hotel
map

Reviews that mention...

Family Reviews

for Homewood Suites by Hilton Palo Alto, CA
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

8 reviews

Review data

5 star reviews

75%

4 star reviews

25%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Homewood Suites by Hilton Palo Alto, CA

Latest reviews (8)

A

Amol

8 Jun 2024 - 11 Jun 2024
reviewed on expedia

4 out of 5 stars

Great for a few days with a family. Good location and safe and the staff was helpful and kind. Breakfast for being free was very good, fresh and replenished often. Room was a bit musty and the furniture had some definite wear. Bed and pillows were not very comfortable but good for a couple of nights.
A

Angela

17 Nov 2023 - 19 Nov 2023
reviewed on expedia

5 out of 5 stars

really comfortable place to stay when you have a family group and would like a living room type area to hang out. Breakfast was great and loved the extended hours on weekends.
G

Gao

28 Oct 2023 - 29 Oct 2023
reviewed on hcom

5 out of 5 stars

We were here for a one night stay for a family emergency. When we checked in, we were greeted. Our room was on the first floor and there was no cellular internet service on our phone. The room was big, clean and very nice. We asked to be moved to another room which they were very nice to accommodate that. So we ended up on the fourth floor with better cellular internet service. Customer service was great. Breakfast was excellent. They even have a pool table to play. Restaurant/stores near by. I really enjoyed my stay there and will definitely come back again.
K

Krystal

5 Oct 2023 - 8 Oct 2023
reviewed on expedia

5 out of 5 stars

Perfect for me, my husband and our 4 kids. Parking is free which is nice, the pool was small but fun for the kids, the rooms are nice, clean, updated and the beds were really comfortable. The breakfast was delicious each morning and there was a good variety. Great location and great price. Will definitely stay there again.
R

Rosalinda

24 Aug 2023 - 26 Aug 2023
reviewed on expedia

5 out of 5 stars

I went for a funeral so I don’t really do much other than spend time with family. But the hotel was very nice. The breakfast was very nice. Staff was very nice and helpful. And the room was very clean and comfortable.
T

Teng

9 Jun 2023 - 10 Jun 2023
reviewed on orbitz

5 out of 5 stars

The staff was very friendly and helpful. A member of the staff greeted my two kids and gave them each a rubber ducky. Our room was very clean and met our needs. Breakfast could have been better but you can’t expect too much from an included breakfast. I would stay here again if I needed a place to stay in the area.
B

Bryan

23 Nov 2022 - 26 Nov 2022
reviewed on orbitz

5 out of 5 stars

The property was conveniently situated for us to visit my wife's family in the area. I mainly chose it because it had Tesla/EV chargers, which is true though the placement of these chargers so close to the elevators resulted in 1/2 of them being occupied by ICE vehicles. Mind you, 2 of the 3 occupied by ICE vehicles also are their handicapped parking spots which wouldn't be usable if you weren't handicapped. It was not an issue for us, and we will likely stay there again if we're down that way in the future, but a long-term concern due to the poor placement of the chargers resulting in so many being blocked or unusable.
J

Jennifer

30 Sept 2022 - 3 Oct 2022
reviewed on hcom

4 out of 5 stars

I’m glad we stayed here. Our room was clean, nice kitchenette and it was spacious. I will definitely stay here the next time we visit family. It was expensive but reasonably priced considering the area is very expensive. The breakfast was excellent and kept stocked and the area cleaned. Some criticisms: 1) please put trash cans in the toilet/shower room. You don’t want women flushing feminine hygiene products right? 2) since covid many hotels no longer offer daily housekeeping without it being requested and this hotel is no exception BUT if you’re not gonna empty trash everyday, please line them with disposable liners so that we can easily carry it out on our way out every day. I get that hotels want to be environment friendly but visitors don’t want trash building up in their rooms. 3) the conditioner in the shower was nearly empty. Shouldn’t those be refilled every time the room gets cleaned? 4) Hooks! If there’s nowhere to hang up wet towels (we had three people in our room), then we’ll need more clean towels. If there are more hooks (people with long hair usually need two towels each), we won’t need additional towels.
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