JW Marriott Anaheim Resort

I cannot say enough about this beautiful hotel and the amazing staff. The location was great! We had a view of the parks and fireworks from our room. We were able to get an early check in on our way to another family adventure. When we come back to the area, we will stay here for sure!

Very enjoyable stay with family. Service was great and kept very clean. Nearby to Disneyland and an easy walk with kids.

Property is new and rooms are clean and look new. Great bathroom. Not great for families as only one unheated pool with no hottub. Resort fee was added and room upgrade fee for higher floors and earlier checkin.

Came in early from our international flight around noon, check in is at 4pm, saw us with our daughter asleep and they let us check in early with no extra cost. Shopping mall at and restaurants where you can walk to, cheesecake factory etc, and play area for kids to play.

Everything as advertised. 5 minute walk to Toy Dtory carpark for free shuttle to Disney was great as were restaurants in close proximity. Disney fireworks barely visible from Park View rooms and piped music from adjacent mall very late and early in morning (or from JW Marriott Garden) means that I wouldn’t book these rooms again. Rest of family didn’t hear the music so may only be an issue for sensitive sleepers.

This hotel has an amazing decor and rooms are very clean. However, the best of it is the breakfast, the convenience of being close to Disney, the shopping, and last but not the least, the outstanding customer service. Scott did a fantastic job caring for my and my family. Will come back again!

My family and I had a terrible… TERRIBLE… check in experience. We got to the hotel at 12:00 to drop off our bags and leave them with valet so we could tour around Anaheim until our check in time at 4:00PM. We got back at 5:00 PM and our rooms weren’t ready. My brother’s was the first ready at 6:30 PM. My parent’s afterwards at 7:00 PM. My sister in law even paid a 100 USD deposit to secure two connecting rooms would be ready since she has 3 kids, and the rooms weren’t ready until past 10:00 PM. The kids had to sleep in the car. Unacceptable. We were greeted by Huntington and Jessica who were very accommodating and sweet, I’m grateful for their patience. But afterwards we were met by Alexis who left a lot to be desired of the hospitality service the Marriott chain is known for. Our rooms were never made during our stay, we were there for 3 nights. And the compensation that was promised to my mother and sister in law was never given. I’ve stayed in various Marriott hotels before, but never had this kind of experience, very disappointing.

We arrived 2 hours after check- in time and our room was still not available. We were given another room however the room did not have a view of Disneyland which was the whole point of our hotel choice is JW Marriot had park views as an option. I had to call front desk who directed me to a manager just to approve a discount which should be common practice and automatic. Also very disappointed our room was next to staff stock room? Room did not have a microwave and a laundry room was not on the premises And a Shuttle to the park was not available from the Hotel. I would not recommend JW Marriot to friends or family.

There is a small mall connected to the back of the property that has tons of dinning options and areas to keep younger kids entertained.

We decided to stay at this property because it was within walking distance to the parks. Some of the fees are kind of pricey. The parking is $59 per night and there is a $30 site fee each day. That site fee tho can be used as a credit for the dining. There is a knock off starbucks on the 1st floor, but sadly there items were expired. I had to keep asking for fresh ones as the juices were like 1-2 weeks past best by dates. We stayed on the 7th floor, nice room. It had the park view but only of grand California side. It has a keurig and mini cooler in the room. But not much could fit in that cooler. The bathroom was nice. We had housekeeping each day, but they never refilled the products that were used the day prior. Had to keep asking for stuff. People were running thru the halls and screaming each night at around midnight. (They had parties each night we were there) It really isn’t kid friendly. It’s nice if you are there for business. But if staying with kids go somewhere else. I told them prior to our stay we were going to Disney and it was our anniversary. They didn’t do anything for our anniversary but did give the kiddos a cute note and some Disney stuff. All in all. For $1,800 for 3 nights. I’d stay at a different hotel for Disneyland vacation.