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Julie
25 Aug 2024 - 27 Aug 2024
reviewed on hcom
4 out of 5 stars
Overall, a great property will go back again. Room was great. It's great for our families.
The only thing I would change is the staff needs to be forthcoming about their fees. We almost got charged a hundred dollars to check in at one thirty, which would be a half an hour early.
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Sherry
24 Aug 2024 - 29 Aug 2024
reviewed on hcom
5 out of 5 stars
My family of 6 just had a 5-night stay here and we loved it! We will definitely be back.
Breakfast was good but about the same each day with little variation on potato and meat choices. Bacon or biscuits and gravy would have been lovely options. Weekend breakfast rush is CRAZY so get out there before 8am or be prepared to fight aggressively for waffle machines. They may run out of plates and utensils so you’ll need to be patient. Weekday mornings were fine.
Plenty of parking with option of underground parking. Always found a spot to park so that was a plus.
Pool areas were always nice and clean. Nightly Disney movies are shown in pool area at 8pm so it gets busy out there. If you don’t care for movie showings, get out to pool before 7pm. No long lines for slides so kids got to enjoy that throughly.
We got the king suite with bunk bed+trundle. Plenty of space for us. The only thing is, there are no dressers and only a small closet for your clothes. Be prepared to pretty much live out of your suitcase. My recommendation for the hotel (if they ever read this review) is please put a dresser in the room.
We had view of the Disney firework show which was nice too!
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Michael
12 Aug 2024 - 14 Aug 2024
reviewed on hcom
4 out of 5 stars
We recently stayed at this hotel with our family, and overall, it was a decent experience, though not as pristine as we had imagined for a newer property. The water park and pool were a big hit with the kids, providing lots of fun during our stay. Additionally, the nearby restaurants offered great dining options with diverse menus, which was a nice convenience.
The rooms were spacious, especially the beds and living area, which made it comfortable for our family. I also appreciated the bathroom layout, which provided more privacy and improved efficiency—a thoughtful design for families.
While the staff was generally decent, we felt that a bit more professionalism and attentiveness would have enhanced our stay. One of the main drawbacks is the hotel’s distance from the parks, but fortunately, there are transportation options available, so we didn’t have to walk.
Overall, it’s a good choice for families, especially with the fun amenities, but there’s room for improvement in service and upkeep.
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Munsook
16 Aug 2024 - 17 Aug 2024
reviewed on hcom
5 out of 5 stars
This hotel is so good for family trip.
The hotel is clean, staffs are very kind.
I would like to visit again with my friend’s family.
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Audrianna
11 Jul 2024 - 15 Jul 2024
reviewed on hcom
5 out of 5 stars
My family of 7 stayed for 4 nights. Our room was cleaned daily and our dirty towels were replaced with new towels for the whole family. The pool area was very nice the kids enjoyed it.
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Paul
12 Jul 2024 - 16 Jul 2024
reviewed on hcom
5 out of 5 stars
Great place to bring the kids. Between the pool, splash pad and the water slides the kids were never anywhere near bored.
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Jin
9 Jul 2024 - 10 Jul 2024
reviewed on hcom
5 out of 5 stars
Even though it was Monday, due to the vacation season, there were a lot of families probably here for Disney visit. Still, it was great and had enough space at the pool. Room was amazing. Got the one with a bunk bed for my kids. Will be back again for sure!!
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Erika
28 Jun 2024 - 5 Jul 2024
reviewed on hcom
1 out of 5 stars
It’s very stuffy and smells like moldy kids suffered from allergies will there and broke out in hives from something in bed
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Teresa
20 Jun 2024 - 23 Jun 2024
reviewed on hcom
4 out of 5 stars
Good experience really like the fact that there is 2 showers in family suite it comes very handy with the kiddos. My kids love the pool area. The only thing I would say needs improvement is the breakfast food.
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Janine
22 May 2024 - 24 May 2024
reviewed on hcom
5 out of 5 stars
The staff were amazing! I loved the family friendliness, and the movie and pool night. The breakfast was good, piña coladas were amazing (mocktails and cocktails) food to purchase was mediocre. The proximity to Disney was great. The parking price was on the high side ($30/night)