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Yvette
4 Aug 2024 - 7 Aug 2024
reviewed on hcom
5 out of 5 stars
One of the nicer hotels in the Carmel area that have AC. Beds were comfortable but pillows were not. We liked the bathroom shower but it’s definitely looking a bit dated w cord telephone next to toilet. Property and grounds are kept beautifully with golf course and gorgeous rose bushes and nice flowers. Not walkable but about 10/15 mins from awesome restaurants in Carmel. Felt safe at property. Complimentary smores for kids every night!
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Danielle
26 May 2024 - 28 May 2024
reviewed on hcom
5 out of 5 stars
Very family and dog friendly.
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Ashish
29 Dec 2023 - 3 Jan 2024
reviewed on travelocity
4 out of 5 stars
We paid almost a $1,000 per night and expected more. There were things left over from the previous family that stayed in our room. The bedding was missing. No top sheet on the beds. The beds were not cleaned. They ran out of maple syrup and coffee!!! How does that happen? The room was a large size which was nice. They did not re-fill the coffee room amenities everyday. The in room fridge was not very cold. Dinner at the local restaurant was a rip off. We are fine paying more for amazing meals but we were served half a piece of toast and tomato soup for $20 that was not even very good! This place is more $500 a night.
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tanya
21 Nov 2023 - 24 Nov 2023
reviewed on expedia
1 out of 5 stars
I don’t recommend staying here. I called in advance to ensure I would be able to get connecting rooms because we are traveling with baby and grandparents. We arrive and are told are rooms are connecting—turns out they are adjacent and the person checking us in doesn’t event know what connecting or adjoining rooms are. Then we get a room switch in day 2 to connecting rooms but the rooms smell like they were doused in bleach. So we are all sick the entire night, nauseous from the toxic fumes. The hotel does nothing about it, offers a bottle of wine and a late check out and a free meal which is crap given the prices we paid to stay here. Once the smell of bleach fades away, we discover that the bathroom in the king room actually smells like fecal matter due to long overdue plumbing issues!!!! So disgusting. Hoping to get some money back. Because this place is a bio-hazard.
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Cheng-Shun
21 Nov 2023 - 22 Nov 2023
reviewed on expedia
5 out of 5 stars
A nice and comfortable place for family trip.
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Rhonda
25 Oct 2023 - 27 Oct 2023
reviewed on expedia
5 out of 5 stars
Wonderful accommodations and very friendly staff. It was our first time here and my husband loved the golf course here. The front desk/managers were also very kind as we had to end our stay one day early due to family urgent issue
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PETER
20 Jun 2023 - 21 Jun 2023
reviewed on expedia
4 out of 5 stars
Lovely property in stunning golf setting and natural beauty! Our family enjoyed a wonderful stay here. The service and accommodation were delightful. Quiet, tranquil, and comfortable. Pool was clean, warm, very nice. Lovely multi-use trail for running/walking. Be sure to visit The Refuge for a thermal bath spa experience! Kids loved the putting green!
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Maria
Invalid Date - 2 Jan 2023
reviewed on orbitz
3 out of 5 stars
Very quiet and peaceful hotel. The grounds are nice and well maintained. The king room with fireplace was light and spacious, but my son and families queen double was dark and outdated. The bar and restaurant staff was very friendly and accommodating. However the female reception staff were uninterested to help with really anything, almost to the point of rudeness, I couldn’t even tell them apart because they were all so equally sour faced. The guys however were much more helpful. The managers of the restaurants made our stay more enjoyable and welcoming. Great conversations and good humor. We lost power on New Year’s Eve, our dinners were in jeopardy at the restaurant but the management and restaurant staff worked diligently to save the day, it was well done! They allow pets, but I wouldn’t call it pet friendly.
A
23 Mar 2024 - 25 Mar 2024
reviewed on hcom
5 out of 5 stars
This place is amazing. Lots of things for kids to do. Loved it.
A
22 Nov 2022 - 23 Nov 2022
reviewed on hcom
5 out of 5 stars
Lovely accommodations and beautiful property. The free room upgrade was a bonus! We enjoyed the $55 room credit, too! Plenty of space for the family. We always like it here at Quail Lodge. The on-site mini golf is such a fun activity with kids! We will be back!