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El Capitan Hotel, part of JdV by Hyatt

3 1/2 star hotel
Kids stay free
9.4/10 Exceptional
(1021 verified Hotels.com guest reviews)
See verified family reviews (13)

generated by AI based on family reviews

Overview

El Capitan Hotel offers a stylish and comfortable stay for families visiting Merced. While some guests have noted noise issues from trains and street traffic, many praise the hotel's beautiful and well-decorated rooms, high-quality bedding, and excellent amenities such as in-room coffee and tea stations. The convenient location, friendly staff, and nearby dining options add to the appeal. Families will find the hotel a good base for exploring Merced and the surrounding area.

Guest highlights

The beautiful and comfortable rooms with high-quality bedding and posh decor.
In-room coffee and tea station, plus nice toiletries and amenities.
The convenient location and friendly, efficient staff.
The nearby dining options (e.g., The Mainzer and Rainbird)

About the hotel

This smoke-free hotel features a bar/lounge, a 24-hour business center, and a coffee shop/cafe. Free WiFi in public areas and free valet parking are also provided. Other amenities include concierge services, a 24-hour front desk, and wedding services.

Nearby attractions

Located in Merced, El Capitan Hotel, part of JdV by Hyatt is in the historical district and near a train station. Merced County Courthouse Museum and Castle Air Museum are cultural highlights, and some of the area's popular attractions include Merced County Fairgrounds and Applegate Park Zoo. Relax and indulge in the area's winery tours, or seek out an adventure with mountain climbing, mountain biking, and rock climbing nearby.

Popular amenities

Wifi

Available in some public areas: free wifi

Food and drink

1 bar
1 coffee shop/cafe
Cooked-to-order breakfast available for a fee daily 7:00 am–10:00 am: usd 20 per person

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Luggage storage
Porter/bellhop
Wedding services

Accessibility

Assistive listening devices available
Braille signage
Grab bar in shower
Hand-held showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Low-height door lock
Low-height view port in door
Roll-in shower
Sign language-capable staff
Stair-free path to entrance
Valet for wheelchair-equipped vehicle
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-width doorways

Conveniences

Ballroom
Elevator
Front-desk safe

More

Communal living room
Couples dining
Smoke-free property

Nearest Airport

Airplane
Fresno Yosemite International Airport
90 km from this hotel
map

Reviews that mention...

Family Reviews

for El Capitan Hotel, part of JdV by Hyatt
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

13 reviews

Review data

5 star reviews

46%

4 star reviews

15%

3 star reviews

23%

2 star reviews

0%

1 star reviews

15%

We have selected a sample of reviews which reflect what families have said about El Capitan Hotel, part of JdV by Hyatt

Showing 1 - 10 of 13 reviews

Latest reviews (13)

M

Molly

17 Jul 2024 - 18 Jul 2024
reviewed on hcom

3 out of 5 stars

The El Capitan is seems more like a place for dining and getting a drink, coffee or alcohol, rather than enjoying a comfortable nights sleep. We needed a place to stay the night before our daughter college orientation. We didn't arrive at the hotel until close to 9 PM. We found the parking which is far from the hotel enterance. We walked around the hotel and eventually found the lobby. It was not obvious using the signs from the parking structure. Checkin was easy. Staff were friendly. Finding our room was easy enough but the halls were dark with bright lights at eye level. The room was very dark as well. Black and green was the theme. Since hotels don't have overhead lighting the color scheme was dated it made the room seem like a casino and it was harder to find enough lights. The bedding was high quality and the beds were soft. The real hangup was the trains that honked 8-12 times every hour. The hotel tried to help but provided cheap earplugs that are not dense enough to block the sound. Our family did not sleep. I don't know how anyone can sleep that lives in that part of town. Go to the movies or get a drink in downtown Merced. Do not spend the night.
C

Conrad

3 Jul 2024 - 6 Jul 2024
reviewed on hcom

5 out of 5 stars

Last minute trip to visit family. Our stay was great, high quality service and we were treated as VIP's. Every staff member was professional and friendly! The surroundings were convenient and safe. We will definitely stay here again.
A

Alex

5 Jul 2024 - 7 Jul 2024
reviewed on expedia

3 out of 5 stars

We were relocated to Merced after a fire broke out in Mariposa. El Capitan was a great price and they had a room that would be perfect for our family. They didn’t have the room we originally booked but they called and offered us an extra king room to make up for error. Check-in was smooth and the dining options were wonderful. Parking was super easy through valet and it was an awesome perk with my status. Some things we didn’t love: The room was super hot and took a while to cool down The staff didn’t mention the strange housekeeping policy of every other day When we came to ask about it, the front desk agent was a little rude After complaining we still didn’t get our room serviced
B

Brandon

25 May 2024 - 26 May 2024
reviewed on hcom

1 out of 5 stars

Had a huge wedding with loud music right outside our room in patio. Asked for some sort of accommodation so my family and I could sleep. Nothing was done and we had to deal with loud music till midnight.
M

Michelle

7 Apr 2024 - 8 Apr 2024
reviewed on orbitz

5 out of 5 stars

Great boutique hotel with a super friendly and efficient staff. We have family in Merced and this will now be our new “go to” hotel when we visit. Thanks for a great stay.
A

Anna

24 Feb 2024 - 25 Feb 2024
reviewed on hcom

5 out of 5 stars

My daughter attends UC Merced and we’ve stayed at several hotels in the area. This is my first time staying at El Capitan and it is going to be my go-to from here on out. I loved it. It was clean and comfortable and everyone was really nice. The decor in our room was beautiful, to the point that I took pictures to show family. We ate dinner next door at The Mainzer and then breakfast at Rainbird (downstairs in the hotel) and I was incredibly impressed with both prices and quality (all locally sourced.) Super adorable co-op art gallery in the same block (the Mac) and saw a community theater production at the same location. The show was an incredible community theater production. I will definitely choose El Capitan on all future stays. Valet parking was super convenient and easy.
S

Stephanie

22 Nov 2023 - 25 Nov 2023
reviewed on expedia

3 out of 5 stars

We stayed at El Capitan during Thanksgiving '23. We loved the hip vibe, amenities in the room, cafe/bar downstairs, and pleasant staff. Unfortunately, this hotel is very loud with street and train noise, and paper thin walls. Most of my family did not sleep during our three day stay.
M

Maria

22 Dec 2023 - 23 Dec 2023
reviewed on orbitz

5 out of 5 stars

We love this Hotel Great for the whole family
G

Gordon

19 Feb 2023 - 20 Feb 2023
reviewed on orbitz

4 out of 5 stars

Our family enjoyed the very comfortable room which was tastefully decorated and included pour over and steeped coffee too. Some street and train noise into the night and starting in the early morning was the only real negative.
B

Beth

6 Jan 2023 - 7 Jan 2023
reviewed on hcom

5 out of 5 stars

Beautiful hotel! My husband and kids loved our stay. Very clean and posh decor. Food from Native Son was delicious (albeit a little pricey). We all slept comfortably. Lovely in-room coffee and tea station. Nice toiletries and amenities. We will be back.
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