The Westin Los Angeles Airport

My family needed to stay so that they could be close to LAX. The Westin has done an upgrade to their interior since the last time we had to stay there. Looks great. The room was very comfy.

We have stayed many times @ Westin LAX and each time we’re impressed by the friendliness and knowledge of the staff, who are always willing to help in any way needed. We’ll be back soon and have recommended this property to many friends and family!

Beautiful hotel. Rooms were clean and nice upscale feeling to everything. Room layout was a little clunky for the pullout bed. Bathroom was small. The most upsetting part of this stay was the hotel pickup. Arrived at hotel shuttle pickup site at airport at 11:45 pm. Didn't get picked up until 1:15 am!! I called and they said that shuttles had gone by since i was standing there but that is just not true. I literally monitored every shuttle. None for westin but 8 for marriot and 5 for hyatt house during that time. At least 3 shuttles for every hotel passed by during my time standing there. When they finally picked me up, they made 2 other stops and completely filled the shuttle to the point i had to stand for a mom with baby. There were literally bags rolling all around in the aisles because it was so full. Very disappointed. Hotel front desk was very disinterested in my story when i finally arrived at hotel. Hotel can be amazing but if they cant get you there to enjoy it at a decent hour, whats the point? I'd give this hotel a pass and stay at the Marriott if you are using shuttle airport service.

Very beautiful, elegant atmosphere in lobby and dining/bar areas. Pool looked nice. The bad.... walls seemed thin as I heard a baby crying on and off for hours in the night.

Loved our stay, our child loved the pool

After a brutal day of travel I finally got to the Westin at 2:30 AM. No one at desk. At 2:45 someone emerged to tell me I had to wait another 20 minutes for the “hotel audit” to complete. Are you kidding me? Westin has no plan for this other than “wait” 20 minutes at 2:30 am? Pitiful.

This was a great choice! Was with two kids and we drove into LA each day for sight seeing/tours. Great price, although parking was a bit pricey. Good location good facilities. No need to spend more material net for other hotels. This was great.

I love the friendly and helpful staff. Gabriella checked us in and she went above and beyond to help get us checked in. I have stayed here once before. I will not stay at any other hotel. It is always clean, and your staff is very helpful. I would recommend that all my friends and family stay here at the Westin in LA.

My family returned from Eagles concert and we really wanted to have a drink, as the Forum was too expensive. It was midnight, and the bar had just closed. :(

It was undergoing renovations so many things were affected. The biggest issue for us was the lack of sound buffering in the ceilings. There was a huge group of families who let their kids run and jump through the lobby for hours at a time, screaming constantly. Similarly they were extraordinarily loud in the restaurants. Never did we see any staff ask the parents to control their kids.