SpringHill Suites by Marriott Lancaster

Excellent clean family atmosphere.

The property was clean and the breakfast was adequate. However, they did not provide enough bath towels in the room to match the occupancy. The air conditioner in the room was also quite noisy and kept waking us up. Also, the pool is not heated and the hot tub wasn't working. This was disappointing to our children.

This hotel is absolutely horrible. I took my kids there thinking it was going to be a great room. Not only are the rooms small, they are very outdated. They have no cribs for babies so you will have to put them in the middle or on the floor. There jacuzzi is dirty there pool is dirty, it looks like they are just pretty much letting the place go. The breakfast looked great in the pictures but it was very limited and awful. The customer service is no good as well as they act like they are being bothered when you ask them for something. My 2 year old drew on the sheets and i expected them to charge but i didn't expect them over 200 dollars. Even without the extra charge i would say this is one of the worst hotels I have ever stayed in.

The property lost electricity at 6am, there was no hot water, they didn't offer the breakfast, and after a long day we came back to a blacked out room where the front desk individual was rude when I asked him for a light source since I had a child staying with us and none of our phones were charged because we had been without power since we arrived at the hotel. When I asked he said no we have a limited amount, you can go stay somewhere else if you would like a d you can get your refund in a couple of weeks. I couldn't believe how rude he was over me asking for a flashlight so my 4 year old wouldnt be afraid in the dark, not only that, we had no hot water when showering the whole time. To say the least we also had to pay for breakfast both days which was supposed to be complimentary.

The staff was very Professional! Alex on the evening shift was on point with his customer service. He made it easy to get settled after coming from a long drive of traveling. The breakfast was great! The hotel, an all around great value and as for me and family will stay here again. Thanks Marriott, for offering such a great alternative compared to the others still trying to get it right.

Good, quiet and safe place to stay with the family if coming to Palmdale for the weekend. But wasn’t big fan of the the pool it needed to be more clean, and breakfast didn’t have many options.

Morning breakfast was horrible. Limited items and out-to-date milk for children. Our Club team stays in every SpringHill hotel. This one was not to par for morning breakfast.

Great place for families to stay. Staff were extremely nice and friendly. Would stay here again.