Holiday Inn Express & Suites Little Rock-West, an IHG Hotel

Great room perfect for family

Hotel under renovation.floors not vaccun after work. Unhealthy for anybody with allergies,asthma and Copd. White dust all over the place. I show receptionist the medicine that i have to take for my condition and didn't move me to another room because i had 2 rooms reservations and the rest of the family was already in bed.

Great property the only place my family and i will stay

Front desk didnt want to take cash because "its just to hard" Also, requested a baby crib 3 days before check in was told there would be on available upon check in. When checking in was informed there wasnt any available.

The hotel itself was nice, clean and beds comfortable. There were rowdy children running up and down the halls. I informed the front desk person, Tristan, and asked if I could be moved or if the children’s parents could be informed and his response was “since you’ve been in there a couple of hours, no” well had I been able to predict the future and known ill mannered children would be running wild I wouldn’t have stayed here or I would’ve asked for a different room upon check-in. I also informed him that those same children were not being supervised in the pool/spa area, diving in pool, touching other guests property, etc. Their parents were in the room, and although it was hotel policy for children to be supervised in that area due to liability issues, and it was clear who the children were, he did nothing about that situation as well. There needs to be staff who takes guest concerns serious. I understand there are multiple types of people traveling but we all deserve a nice vacation and respect as well.

Great location and the room was very spacious. We were surprised with the hot breakfast selection. The pool was big and the kids enjoyed their time there. Will stay again.

Nice clean hotel for family with newborn, toddler and 4 year old. Dog friendly. Great breakfast!!! Good location