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Tru by Hilton West Memphis, AR

2 1/2 star hotel
8.6/10 Excellent
(537 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

The Tru by Hilton West Memphis offers a warm welcome and is suitable for families. Children enjoy the pool table in the hotel. While some guests have noted minor issues with room condition, the overwhelmingly positive feedback highlights the friendly and accommodating staff. The hotel also offers a pack 'n' play for younger children.

Guest highlights

The friendly and accommodating staff
The pool table

About the hotel

This smoke-free hotel features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a convenience store, and a TV in a common area are onsite.

Nearby attractions

Tru by Hilton West Memphis, AR is located in West Memphis. The area's natural beauty can be seen at T. O. Fuller State Park and Mississippi River, while Graceland and National Ornamental Metal Museum are cultural highlights. Mississippi River Museum at Mud Island and Railroad & Trolley Museum are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

Popular amenities

Family friendly

Grocery/convenience store
Pool gate

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available daily 8:00 am–9:00 am

Guest services

24-hour front desk

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center

Conveniences

Elevator
Grocery/convenience store

More

Games
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Memphis International Airport
21 km from this hotel
map

Reviews that mention...

Family Reviews

for Tru by Hilton West Memphis, AR
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

4 reviews

Review data

5 star reviews

75%

4 star reviews

0%

3 star reviews

0%

2 star reviews

25%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Tru by Hilton West Memphis, AR

Latest reviews (4)

m

maritza

22 Dec 2023 - 23 Dec 2023
reviewed on expedia

5 out of 5 stars

Stayed with kids and it was great no issues at all
S

Sam

19 Nov 2023 - 20 Nov 2023
reviewed on travelocity

5 out of 5 stars

Greeted warmly and taken good care of. Our pet even enjoyed his stayed! My kids loved the pool table which is way we stay at Tru a lot as we travel. Love this brand!
V

Victoria

10 Mar 2023 - 11 Mar 2023
reviewed on travelocity

2 out of 5 stars

First I’d like to just say the staff were so friendly and accommodating. They had a pack n play we needed to use for out 1 year old and she brought it right up to our room. So my negative review is not about the staff. My negative review is because of the condition of the property. In our room on the 2nd floor, the floor was bowed inward to the center of the room. Our toddler kept falling because it was so uneven. Then I noticed the ceiling was also bowed so much that the light fixture was popping out because it wasn’t flat. So after I saw that I was definitely concerned about the actual structure of the building. Maybe it was just our room, but we won’t stay there again because of that.
P

Phylicia

11 Mar 2023 - 12 Mar 2023
reviewed on travelocity

5 out of 5 stars

Being from the area, I must say. This will be my place I come to whenever I come to visit family. It was perfect for me and not that expensive. SUPER friendly staff! Beautiful lobby and rooms. The only con, I wish microwaves were put in every room. But the one in the lobby is cool.
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