Holiday Inn Express and Suites West Memphis, an IHG Hotel

About the hotel

A 24-hour fitness center, a 24-hour business center, and a seasonal outdoor pool are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.

Nearby attractions

Holiday Inn Express and Suites West Memphis, an IHG Hotel is located in West Memphis. Beale Street Landing and Levitt Shell are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Graceland and Mississippi River Museum at Mud Island. Looking to enjoy an event or a game while in town? See what's happening at FedEx Forum or Southland Casino & Gaming.

Popular amenities

Family friendly

Free cribs/infant beds

Laundry facilities

Microwave

Refrigerator

Seasonal outdoor pool

Sofa bed

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

Free full breakfast available 6:30 am–9:30 am on weekdays and 6:30 am–10:00 am on weekends

Guest services

24-hour front desk

Daily housekeeping

Laundry facilities

Luggage storage

Accessibility

Accessible bathroom (select rooms)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Roll-in shower (select rooms)

Wheelchair accessible (may have limitations)

Things to do

24-hour fitness center

Seasonal outdoor pool

Outdoor

Terrace

Conveniences

Elevator

Front-desk safe

More

Smoke-free property

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Nearest Airport

Memphis International Airport

22 km from this hotel

Reviews that mention...

All reviews (5)staff (2)sleeping arrangements (1)clean (2)pool (1)

Family Reviews

for Holiday Inn Express and Suites West Memphis, an IHG Hotel

3 out of 5 stars

5 reviews

Review data

5 star reviews

20%

4 star reviews

40%

3 star reviews

0%

2 star reviews

20%

1 star reviews

20%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express and Suites West Memphis, an IHG Hotel

Latest reviews (5)

s

salameh obaidat

23 Dec 2023 - 24 Dec 2023

reviewed on expedia

4 out of 5 stars

Everything was excellent except for that there is only one person on the front desk and no one can bring the extra bedding up to the room , the worst part was when we went to breakfast at 9:30 and the lady refused to replace the mix bag for the pancake machine because it’s too close to the closing time (10) which made my kids upset and she was rude to the kids when they asked her to replace it.

A

Amanda

Invalid Date - Invalid Date

reviewed on travelocity

2 out of 5 stars

Clean in the lobby area and nicely decorated with halloween decor which kids loved! However, we came in late from travels and clearly have that ive got small children when we got up to the room they called and said we were being noisy well.. thats what happens when ur unpacking and getting the kids to bed, room wasnt very clean pull out couch found stuff all under it, the carpet was dirty per our feet from walking around hard to get our towels fresh or garbage taken out, i dont think this is family friendly!

T

Tanya

17 Jul 2023 - 18 Jul 2023

reviewed on travelocity

4 out of 5 stars

This hotel is close to the highway, which is very convenient for a stop on a road trip. It's not very fancy but clean and the kids enjoyed the pool.

A

Angela

22 Sept 2022 - 23 Sept 2022

reviewed on travelocity

1 out of 5 stars

We checked in about 1 am after driving 9 hours with 2 kids. The shower was filled with hair and there was literally a muddy handprint on the shower wall. One bed had multiple hairs and a stain in the sheets. We stripped the beds down to the mattress pad and left at sun up. Hotel was fine but clearly have staffing issues with housekeeping. In a Covid world we couldn’t help but wonder if any disinfecting was done at all if they didn’t do the basics.

A

13 Jul 2024 - 14 Jul 2024

reviewed on hcom

5 out of 5 stars

The front staff was friendly and helpful. Good breakfast selection in the morning. We got a pull out sofa bed for one child but it was in such bad shape and uncomfortable we just all squeezed into the queen bed. The bathroom was updated however the paint was mostly peeled out of the tub, looking terrible. The hotel was quiet and good for 1 overnight. Didn't feel the price was worth what we got, especially since the sofa bed was so uncomfortable (and we don't usually have high expectations for sofa beds. The regular beds were comfortable though.