Sonesta Simply Suites Phoenix Tempe

A nice hotel for the cost seems very family oriented or nice for a couple that’s visiting town the mall is not far airport is within miles Nice hotel My Favorite Choice when visiting AZ

We booked a four nights day but left after one night. The room was in poor repair, and our family felt uncomfortable from a safety perspective. They pull out sofa bed was probably the worst I've experienced, and I know they're all bad. The staff were all very nice and accommodating.

This place is gross!!! The rooms are dirty and smelly! The photos do not match the actual rooms. The appliances are dated white older refrigerators and cabinets are falling apart with paint chipping. Dust and grime everywhere! Someone complained about my toddler whining so we had to make our stay here short and get a refund. Luckily we did not mind leaving it was horrid! You have people living here which I don’t judge but to complain about a toddler is completely crazy. The area itself is okay but sketchy to say the least. We had to go to the Home Depot across the street to buy antibacterial spray and cleaners because the hotel is that dirty. From the time you walk into the lobby it is dirty. Tammy was nice and understanding and accommodating. She switched our rooms when we complained about the first one. However, the 2nd one was better in condition but still dirty just tolerable so to speak.

I'll start with the positives for the hotel. Older lady in the front who works in the afternoon was extremely nice, polite, friendly, and overall a great woman. Excellent customer service, explained every detail, and even walked me over to the where the gym was. Check in took less than five minutes. Check out was the same. Extremely quick and simple. The night time girl said her system was updating so she wasnt able to give me a receipt but i will follow up in the morning. For the bad, Parking is $5/day unless you stay seven days or more then its a flat $5 fee. Housekeeping does not come and change your sheets. You are able to get fresh ones upon request though. Smelled like weed throughout the day. The pictures are not updated at all and lie to you. The room had a once over but it was just that. No deep cleaning. I will say the bed had fresh sheets though. Found no bugs which honestly i was very surprised because the place was old and just bad. There are some stuff going on. Dont bring your family here, dont bring kids, dont bring your spouse. Just dont bring yourself unless its a last option or you dont mind certain things going on around you. I will say, we were left alone and nothing crazy happened but its besy to pay extra and stay somewhere else.

The room was clean and spacious. It had everything my family & I needed for our stay. Would definitely book again.

Our room was clean & spacious- relaxing and updated. Had no issues with sounds or security- no outdoor grounds for walking our furry family, but a dog park within 10 minutes of the hotel was nice.

this hotel was more than i expected it to be. the staff was friendly and the room was more than accommodating for my boyfriend and myself. They are not kidding when they say its a full size kitchen!

From the beginning the staff was excellent. Starting with Tyler, I just came to view the place as I was staying at another hotel that was horrific and that is putting it nicely. Tyler, Veronica and Erin are phenomenal when it comes to customer service. They were the nicest people I have met since relocating to Arizona and they are so caring! The price definitely earns this home away from home more than 5 stars. The facility itself is beautiful with free fast WI-fi and laundry use. There is a small store inside the laundry area and everything you can imagine is available for a minimal fee. There is a nice exercise room with a decent sized flat-screen television. The rooms are spacious with a full refrigerator, flat-top 2-eye stove, dishwasher, built-in microwave and all stainless steel cookware. There are condiments that are provided for free such as, sugar, salt, and pepper. The amenities would easily run $80-$90 a night elsewhere in the valley. I would recommend families/individuals relocating or anyone who wants to stay in the valley comfortably to come and see exactly what my review is about. There is also a 5ft deep pool that is a little larger than most in the area. The location is excellent, very close to shopping, grocery stores and good school districts. You will not be disappointed!