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Holiday Inn Express & Suites Phoenix West - Buckeye, an IHG Hotel

2 1/2 star hotel
9.2/10 Wonderful
(744 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

The Holiday Inn Express & Suites Phoenix West - Buckeye receives positive feedback for being clean, modern, and family-friendly. Many families appreciate the comfortable beds and convenient location near food and shopping. The friendly and helpful front desk staff are also frequently praised. While some past guests have noted issues with room cleanliness and maintenance, the majority of reviews highlight a positive experience.

Guest highlights

The comfortable beds
The convenient location near food and shopping
The friendly and helpful staff

About the hotel

Along with an outdoor pool, this smoke-free hotel has a fitness center and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.

Nearby attractions

Holiday Inn Express & Suites Phoenix West - Buckeye, an IHG Hotel is located in Sundance, a neighborhood in Buckeye. Raven Golf Club at Verrado and Palm Valley Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Estrella Mountain Regional Park and White Tank Mountain Regional Park. Looking to enjoy an event or a game while in town? See what's happening at Goodyear Ballpark or Camelback Ranch.

Popular amenities

Family friendly

Laundry facilities
Microwave
Outdoor pool
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Free continental breakfast available daily

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height counter and sink
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center
Golfing
Outdoor pool

Outdoor

Picnic area

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Phoenix Sky Harbor International Airport
51 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express & Suites Phoenix West - Buckeye, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

7 reviews

Review data

5 star reviews

71%

4 star reviews

14%

3 star reviews

0%

2 star reviews

14%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express & Suites Phoenix West - Buckeye, an IHG Hotel

Latest reviews (7)

S

Shannon

8 Jun 2024 - 9 Jun 2024
reviewed on expedia

5 out of 5 stars

We love staying here with our family. We stay here every year
r

reynaldo

1 Oct 2023 - 2 Oct 2023
reviewed on orbitz

2 out of 5 stars

Room wasn’t ready and beds were halfway made. Cleaning staff was loud and cursing like nobody was around. With kids and people taking like that, it is not professional.
G

Gina

14 Jun 2023 - 15 Jun 2023
reviewed on orbitz

4 out of 5 stars

I felt the room could’ve been a in better standing the Tub looked like it hadn’t been clean but it was just stained. I found a couple of long hairs on the “clean” towels The sink in the restroom did not have cold water and the ac was either humid if we had it at the temp the hotel had it on or if we moved it cooler it was freezing 😩 after a long drive I just wanted to rest and it was uncomfortable especially for my kids on the sofa bed they had it was a flimsy bed.
A

Ami

15 Mar 2023 - 16 Mar 2023
reviewed on hcom

5 out of 5 stars

Hotel was very clean and family friendly. Would definitely stay again.
N

Nicole

Invalid Date - 28 Dec 2022
reviewed on orbitz

5 out of 5 stars

My family needed a last minute place to stay and we were pleasantly surprised with this hotel.The beds were so comfortable! Just what we needed after a 12 hour drive!
E

Edith

11 Jun 2022 - 12 Jun 2022
reviewed on orbitz

5 out of 5 stars

This property fulfilled, and then some, the expectations of my family and I. We will definitely be staying here again when we return to visit and explore.
Y

Yvette

9 Apr 2022 - 13 Apr 2022
reviewed on orbitz

5 out of 5 stars

The property was very clean, modern & inviting. The front desk staff were very helpful, friendly & always had a smile. The rooms were clean as well, and made for comfortable sleeping. The housekeepers were very accommodating. The property was in a very convenient location to food & quick shopping & was also in close proximity to family/friends. I plan to visit the area in the future and will definitely be staying at Phoenix West-Buckeye Holiday Inn Express & Suites!
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