Comfort Suites Goodyear - West Phoenix

We had an amazing stay at Comfort suites. Our kiddos had fun swimming and going to the little convenience store.

Place was great, room was clean, and the bed was absolutely lovely. I slept like a baby, so comfortable.

The property is very nice, clean, easy parking, nice rooms, comfy beds, free breakfast and good location. Have stayed here a few times while in town to visit family. This time we had an issue and it was quite frustrating. A man in the room next to ours starting singing (at the top of his lungs) at about 11:45pm till1:30am. I called the desk twice and went down there after two calls. The night person on duty tried to call the the mans roombut he would not answer. She also knocked (banged) on his door but he just sang louder and wouldn't answer. She said there was nothing more she could do. It was quite frustrating as my husband had to be up at 6am. This guy was virtually screaming/singing so kept us awake for two hours. I also spoke to two other front desk people the next day and was told no managers on duty and I would have to call on Monday to speak to one. All we got was an apology from the desk clerks which meant nothing. I feel they should have refunded that night's room charge especially since we had paid almost $200 a night for 3 nights. Not sure if we would stay here again although it is a nice hotel.

Staff is always friendly and hotel is one of the best. I always refer friends and family here.

The hotel made the best accommodations as they could due to coronavirus restrictions. We were frustrated the pool was closed. Although I’m sure that’s not the hotels fault, this hotel was kind enough to make sack ‘to go’ breakfasts that came in very handy for my kids. They also were kind enough to give us a late checkout to accommodate my kids’ baseball game schedules. We were very pleased with the cleanliness, coronavirus accommodations and overall service here.

Great place to stay for business and family. The hotel is close to many amenities. Great location.

This location is excellent with lots of food options within walking distance and the room was very spacious. The deadbolt on the door did not work so maintenance had to come up immediately to fix it. The TV did not have updated programming which was disappointing because we were there for 3 days. The hot breakfast was very mediocre and ran out of items, but they had yogurt and fruit. The coffee is available all the time which was great.The second day, the one elevator in the entire building broke and we were on the 3rd floor. It took awhile for the repair. It is not quiet...there were groups of kids running up and down the hallways all evening and the pool was filled to the brim with kids. Great option if you have kids.