Home2 Suites by Hilton Anchorage / Midtown

I really enjoyed the hot tub and pool with the family.

I love Home 2. I would recommend it to my friends and family!

The property and staff were all fine, there was a lot of snow, so parking was an issue. It was full and snow piles everywhere. Someone burnt popcorn or something in the microwave in our room before us and it still smelled. There were 6 rude kids in the pool with no adult supervision that had no regard for others. Who checks on this? Overall the hotel is convenient, has a good breakfast and everything you need.

My family stays in this hotel often. However the pool has restrictions because so many have invited people who are not staying at the hotel to use it..making it hard for those who have paid to stay here have to wait to use the pool and wear wrist bands. I understand the hotel trying to find a balance because of those who abuse using the pool. But it is a bummer and i do think they should come up with a better alternative then kicking those who arent abusing the use of the pool out. Overall, my family loves this hotel. The breakfast is also great.

My family and I absolutely love staying here when we come to town. The staff is always friendly, breakfast is amazing, rooms are clean and comfortable. I also love the extra steps they take to make it more secure!

My daughter and I had such a great experience at this hotel. The staff was so friendly. The cook, Yvette, made a great breakfast and she made it an even more special vacation with her fun and playful personality with kids. The hotel was kept very clean. This is a great place to stay for anyone, especially with kids.

The room was really nice and had everything we needed to be self sufficient. Kitchen items, a nice pool, and a curtain between the living area and bed so that my kids could watch tv while I slept

I love this hotel. I stay at it often. However yesterday, the man at the front desk was horribly rude. I waited in line for 15-20 min with my 2 small children, before checking in. Then the man at the desk, told me he didnt have my reservation.....i showed him the reciept that i paid and confirmation number. He was horrobly rude, he told me to step aside. I asked how we fix it, he told me to figure it out and call the number on my app. I tried to explain to him that the other number i saw was for this hotel. He then became rude again, and told me to step aside. Mind you i was extremely calm and just needed to figure out what i needed to do and not be dismissed. I stepped aside and 2 customers walked over to assit me in finding the right number. After a few minutes i did. They called Luke at the front desk. And confirmed my reservations. Of course i had to wait again. I was 1.5 hrs late checking in due to his lack of helping me. And he didnt even apologize after. He just acted like he wasnt short or rude with me. His customer service was better later on when i requested am extra blanket for my kiddos in the room. This morning i went to grab a mug, from inside my room qnd noticed it had lip prints all over it and was dirty. It had dried coffee in the bottom. I did let the front desk know. I will stay at this hotel again, but i will say, out of the loads of times ive stayed here, i was NOT impressed with housekeeping or their customer service.

Suite rooms are very comfortable for longer business or family stays. Amenities are good, breakfast is better than average hotel breakfast but they need a second coffee station as the single station was constantly running out.

I felt the property was very expensive for a poor quality room. There were not any two bed rooms, so one family member had to sleep on a pullout couch that was terribly uncomfortable and the couch was dirty and looked like it had been scratched up by a dog or cat.